Client Advisor - Real Estate in Norwich

The Marsh Real Estate practice provides commercial real estate advice and broking solutions to property owners and investors predominantly in the UK and Europe. Working with a wide array of clients including FTSE250 companies, banks, pension funds, investment managers, asset managers and across a large spectrum of asset types such as residential, offices, warehousing and retail.

We have an exciting opportunity for a Client Advisor to join the team in Norwich. This is a hybrid working role, with a requirement to work three days a week in the office.

We will count on you to:

• Support renewal strategy planning with the Client Executive
• Coordinate service team activity around key renewal deadlines
• Request and review underwriting information and claims reports
• Prepare market presentations, renewal documents, and client reports
• Manage invoicing, billing, and settlement activity
• Handle client queries, wording reviews, and renewal documentation

What you need to have:

• Experience in a client-facing insurance role
• Strong organisational skills and the ability to manage competing priorities
• Good understanding of clients, insurance programs, and service delivery
• Confidence using Microsoft Office and learning new systems
• Strong relationship-building and communication skills
• A commitment to delivering high-quality client service

What makes you stand out:

• Progress toward CII qualifications
• Experience with property insurance
• A proactive, self-motivated approach
• Strong commercial awareness
• Experience working across multiple teams or stakeholders

Why join our team:

• We support your growth through professional development opportunities, engaging work, and supportive leadership.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make a meaningful impact for clients, colleagues, and communities.
• Our scale provides a wide range of career opportunities, alongside benefits and rewards designed to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.