Transitions & Organisational Change Specialist, FTC in London

We are seeking a talented individual to join our Program Delivery team, part of our Finance Controllership business at Marsh. This role will be based in London and is a hybrid role that requires working at least three days a week in the office.

This is an exciting opportunity for an individual to be a key player in the team responsible for developing and executing future finance strategy. The role will ensure the rollout of new Target Operating Models within Marsh, working with stakeholders at all levels. You will play a key role in shaping and delivering organisational and people change that improves how the organisation operates. This role is a Fixed Term Contract until December 2027 with possible extension.

We will count on you to:

• Lead complex programs and projects from initiation through delivery, ensuring objectives, timelines, budgets, and quality standards are met.
• Develop and maintain robust project plans, governance, RAID logs, and status reporting to provide clear visibility of progress, risks, and dependencies.
• Coordinate cross-functional teams and stakeholders, driving alignment, accountability, and timely decision-making across workstreams.
• Manage project scope, change control, and prioritisation to ensure delivery remains focused on business outcomes.
• Identify, assess, and mitigate risks and issues, escalating where appropriate and driving practical resolutions.
• Support the design and implementation of operating model processes, transitions, organisational change, technology, or change initiatives, depending on program needs.
• Build strong relationships with business leaders, subject matter experts, and delivery partners to enable effective collaboration.
• Ensure projects are delivered in line with organisational standards, governance requirements, and best practices.
• Drive continuous improvement by capturing lessons learned and embedding more effective ways of working across projects and programs.

What you need to have:

• Proven experience in project or program management, with a focus on organisational change management, from within a large matrixed organisation.
• Experience of delivering complex initiatives across multiple stakeholders and functions, including HR.
• Strong knowledge of project management disciplines, including planning, governance, risk management, dependency management, and reporting.
• Experience managing senior stakeholders and presenting clear, concise updates to leadership.
• Ability to work in a structured way while remaining adaptable in fast-paced and changing environments.
• Strong problem-solving skills, with the ability to analyse issues, assess impacts, and recommend practical solutions.
• Excellent communication and interpersonal skills, with the ability to influence and build credibility across all levels of the organisation.
• Experience using standard project management tools and methodologies.
• Be a self-starter with exceptional organisational capabilities.

What makes you stand out?

• Ability to remain calm under pressure and to work across multiple workstreams with stakeholders, often unsupervised.
• Experience leading organisational change and transitions, operational transformation, operating model and process improvement change initiatives.
• Experience working in complex, matrixed, or global organisations.
• Confidence navigating ambiguity and bringing structure to loosely defined problems.

Why join our team:

We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.

All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.