Trainee Claims Advocate - Aviation in London

We are seeking a talented individual to join our Aviation Claims Advocacy team at Marsh. This role can be based out of either our London or Norwich office. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Aviation & Aerospace Specialty Practice combines a deep understanding of our clients and their industries with unparalleled product knowledge, market access and experience in specialty insurance. Product Lines Teams include General Aviation, Aerospace, Airlines and Accident & Health.

What can you expect:

• Fantastic opportunity for an entry-level candidate to kick start a career within Claims Advocacy.
• The role would suit candidates looking for a client facing role, where building and developing internal/external relationships is key.
• Exposure to a wide range of stakeholders and third parties to include Lawyers, Loss Adjusters, Underwriters, and Insurance companies.
• Full training and support will be provided by a highly experienced and welcoming team.
• The successful candidate will develop long-term expertise within a highly specialised and interesting area of Insurance (ranging from major losses to slips & falls), with the view to eventually managing claims for complex global insurance contracts involving multiple insurers.

We will rely on you to:

• Participate in routine discussions and correspondence with clients, on claim calculations or coverage to build strong client relationships.
• Monitor insurer response and gather supporting documentation for senior colleagues in order to engage with insurers and their professional advisers.
• Identify appropriate policies and/or coverages and analyse/consider notification against same to support more claims process.
• Analyse loss statistics, identify trends, and claims cost reduction opportunities, to support improvements in claims process.
• Provide support to senior team members through research, document creation (proposals, reports, presentations), and scheduling in order to enhance efficiency and effectiveness.

What you need to have:

• Educated to Degree level or equivalent, or Level 3 (A-Level, T-Level or BTEC).
• Good written, presentation & verbal communication skills.
• Negotiation skills.
• Strong attention to detail and general administrative & organisational skills.
• Good numeracy skills to work with claims calculations.
• A proactive approach, with the ability to work off your own initiative.
• Enthusiasm and engagement in your own learning & development and in growing professionally.
• Good IT skills with confidence to develop skills in new systems and applications quickly.
• The ability to work well both independently and as part of a team.
• A genuine desire to build a long-term career within the Insurance industry.

What makes you stand out:

• Academic qualifications within a relevant subject such as Aeronautical Engineering, Law etc.
• Additional language skills.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• Support for continued education/insurance exams.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.