At a Glance
- Tasks: Support clients with claims insights and recommendations to reduce risks and costs.
- Company: Join Marsh Risk, a global leader in risk management and consulting.
- Benefits: Professional development, hybrid work, and a vibrant, inclusive culture.
- Other info: Opportunity for career growth in a dynamic, collaborative team.
- Why this job: Make a meaningful impact for clients while developing your career in a supportive environment.
- Qualifications: Experience in claims processes and excellent customer service skills.
The predicted salary is between 50000 - 60000 € per year.
We are seeking a talented individual to join our Claims Executive team at Marsh Risk. This role will be based in England and is a hybrid role that requires working at least three days a week in the office.
This exciting role sits within the Marsh Risk Managed division, supporting our large clients (FTSE 250) and multinational client base. Joining our Risk Management Division offers the opportunity to work in a highly visible and collaborative environment where claims support is valued by our clients and colleagues. We offer a supportive culture, professional development opportunities, and a chance to make a meaningful impact for our clients.
We will count on you to:
- Work with Risk Managed clients to provide insight on trends and analysis and make recommendations to reduce the frequency and severity of claims.
- Deliver Risk Management advice to improve client competencies in mitigating the cost, risk, and impact of claims.
- Promote Claims product suite to business and clients, supporting Marsh in achieving expanded revenue targets.
- Ensure compliance with all operational processes.
- Support with new business opportunities.
- Demonstrate commitment to continuous personal development and secure recognised professional qualifications.
- Manage project delivery work and relationships with key markets such as loss adjusters and law firms.
- Advocate for our clients on any claims issues and/or manage performance of insurers, TPAs, loss adjusters, and lawyers.
- Provide claims consultancy projects and advice to clients and prospects.
- Deliver claims advice to support clients, mitigate their risk, and reduce the cost of civil claims through various initiatives.
This is a client-facing role and requires the ability to establish internal and external relationships. Claims Executives will have responsibility for maintaining relationships with client stakeholders and are a key part of the client-facing Marsh Claim service teams.
What you need to have:
- Detailed understanding of EL/PL/Motor and Property claims processes.
- Articulate and excellent customer service skills with clients at all levels.
- Experience within a claims environment, with a broker, insurer, TPA, lawyer, or adjuster.
- Excellent understanding and experience of the UK insurance market and processes.
- Outstanding personal organisation skills for diary management and reports.
What makes you stand out?
- Ability to develop strong internal and external relationships.
- Experience of assisting clients/policyholders with commercial claims cost reduction, process improvements, and/or claims trends.
- Ability to work toward and meet targets set by the business to support clients and drive profitability.
- CII certification.
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
Marsh is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Senior Claims Executive in London employer: Marsh McLennan
Marsh Risk is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture. As a Senior Claims Executive, you will have the opportunity to work in a collaborative environment with talented colleagues, supporting large clients while making a meaningful impact. With a commitment to hybrid work and a focus on employee well-being, Marsh Risk offers a range of benefits and career growth opportunities that make it an attractive place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Marsh Risk thoroughly—know their values, recent projects, and how they support their clients. Tailor your answers to show how your experience aligns with their needs, especially in claims consultancy and risk management.
✨Tip Number 3
Show off your skills! Bring examples of your past work that demonstrate your ability to manage claims effectively and improve processes. Use real-life scenarios to illustrate how you’ve helped clients reduce costs or streamline operations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. Mention something specific from your conversation to remind them of your fit for the role. It’s a small gesture that can make a big impact!
We think you need these skills to ace Senior Claims Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Executive role. Highlight your experience in claims processes and any relevant qualifications, like CII certification. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims management and how you can contribute to our team at Marsh Risk. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Relationship Skills:Since this role involves a lot of client interaction, make sure to highlight your relationship management skills. Share examples of how you've successfully built and maintained relationships in previous roles – we love to see that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at Marsh Risk!
How to prepare for a job interview at Marsh McLennan
✨Know Your Claims Inside Out
Make sure you have a solid understanding of EL/PL/Motor and Property claims processes. Brush up on the latest trends in the UK insurance market, as this will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Relationship Skills
This role is all about building strong relationships with clients and stakeholders. Prepare examples of how you've successfully managed client relationships in the past, and be ready to discuss how you can advocate for clients on claims issues.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've helped clients reduce claims costs or improve processes. Be prepared to share these stories during the interview to highlight your ability to provide valuable insights and recommendations.
✨Emphasise Continuous Development
Marsh values personal development, so be ready to discuss your commitment to ongoing learning and any relevant qualifications, like CII certification. Share your goals for professional growth and how they align with the company's vision.
