Business Product Owner – Mercer Marsh Benefits in London

Mercer Marsh Benefits (MMB), a global leader in employee benefits consulting and management and a business of Marsh, is seeking an experienced Business Product Owner to lead and grow our dedicated team focused on the development and enhancement of our Health, Group Risk, Pensions, and Group Life insurance technical solutions through our Health, Benefits, and Brokerage tools (HBB/Engage).

This is a leadership role where you will drive the future direction and market success of our critical business tools (HBB/Engage) that deliver insurance solutions to our clients and manage a team of 7 professionals (including 2 direct reports).

We will count on you to:

• Define and drive the product vision, roadmap, and strategic direction, in collaboration with executive business stakeholders, ensuring alignment with market needs and client expectations.
• Lead and manage a high-performing team responsible for the ongoing development and delivery of MMB tools supporting health, group risk, and pensions group life insurance products.
• Act as the primary business owner for the HBB tools, ensuring they deliver impactful insurance solutions and business outcomes.
• Collaborate closely with cross-functional teams including business leaders, global product owners, and technology partners to prioritise and deliver enhancements.
• Oversee the translation of business requirements into actionable plans, ensuring quality delivery and adoption of the tools.
• Foster strong relationships with internal and external stakeholders to understand evolving market demands and client needs.
• Ensure compliance with regulatory, security, and governance standards from a business perspective.

What you need to have:

• Proven experience managing teams and leading product or business functions within employee benefits, insurance, or related financial services.
• Strong understanding of health, group risk, and pensions group life insurance products and market dynamics.
• Demonstrated ability to translate complex business needs into clear product strategies and actionable plans.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Strong organisational skills with the ability to manage multiple priorities and projects effectively.

What makes you stand out?

• Experience working with MMB tools or similar insurance benefit platforms.
• Knowledge of health and benefits market products, regulations and compliance requirements relevant to the industry.
• Familiarity with Agile product development methodologies.
• Certification in Project Management (Agile, Prince2) or Six Sigma.
• Proficiency in Microsoft Office tools and product management software.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer Marsh Benefits helps clients manage the costs, risks and complexities of employee health and benefits, through the combined expertise of Mercer and Marsh, businesses of Marsh McLennan (NYSE: MMC). Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.