Business Impact Manager – Strategy, Transformation & AI in London

Business Impact Manager – Strategy, Transformation & AI in London

London Full-Time 59576 - 68231 £ / year (est.) Home office (partial)
Marsh McLennan

At a Glance

  • Tasks: Lead strategic initiatives and drive AI adoption across Europe for impactful business transformation.
  • Company: Join Oliver Wyman, a dynamic consulting firm known for innovation and collaboration.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a diverse team committed to making an impact while having fun!
  • Why this job: Make a real difference by shaping strategies that drive change and improve productivity.
  • Qualifications: 5+ years in managing complex projects, with a passion for AI and emerging technologies.

The predicted salary is between 59576 - 68231 £ per year.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

Role Purpose

Help shape how Oliver Wyman delivers its most important regional priorities across Europe. As Business Impact Manager – Europe Strategic Initiatives & AI, you will turn strategic ambitions into coordinated action. Partnering closely with regional leadership, you'll lead complex initiatives from planning through execution, enabling informed decision-making, improving operational effectiveness, and introducing smarter ways of working—including practical applications of AI—to help the business deliver greater impact.

Success in this role comes from bringing clarity to complexity, building trusted relationships across functions, and ensuring strategic priorities translate into measurable business outcomes.

Your Day-to-Day

  • Drive strategic initiatives across Europe
    • Lead the planning and delivery of high-priority regional initiatives from mobilisation through implementation. Translate strategic priorities into structured workplans, governance frameworks and delivery roadmaps while proactively managing risks, dependencies and milestones.
  • Enable effective executive governance
    • Coordinate regional leadership forums, steering committees and working groups by preparing agendas, executive briefings, decision papers and progress updates. Maintain clear ownership of actions and ensure timely follow-through across stakeholders.
  • Improve operational effectiveness
    • Identify opportunities to simplify regional processes and introduce scalable operating rhythms that improve transparency, consistency and execution. Design governance approaches, playbooks and reporting that support sustainable delivery across Europe.
  • Accelerate AI-enabled ways of working
    • Support the adoption of AI and productivity tools by coordinating implementation activities, capturing successful use cases and partnering with technology and enablement teams to embed new ways of working across the region.
  • Drive communication, engagement and collaboration
    • Develop clear communications, leadership updates and change messaging that help colleagues understand regional priorities and support successful implementation. Build trusted relationships across Markets, Industries, Capabilities and corporate functions to enable collaboration and alignment.
  • Strengthen the Business Impact Team
    • Actively contribute to the continued development of the Europe Business Impact Team by sharing best practices, supporting colleagues, contributing to team initiatives and helping establish consistent ways of working across the region.

Skills & What You’ll Bring to the Team

  • At least 5 years’ experience managing complex strategic initiatives, PMOs or transformation programmes within professional services or similarly fast-paced environments.
  • Curiosity about AI and emerging technologies, with practical experience—or a strong interest—in applying them to improve productivity, collaboration and decision-making.
  • Strong project and programme management capability, including planning, governance, stakeholder coordination, dependency management and risk mitigation.
  • Excellent written and verbal communication skills with the ability to prepare executive presentations, briefing papers and decision materials for senior stakeholders.
  • Strong analytical capability and confidence translating data into meaningful insights and recommendations.
  • The ability to influence and build trusted relationships across functions, geographies and seniority levels.
  • Experience balancing multiple priorities while maintaining high standards of delivery with limited oversight.

What Will Make You Stand Out

  • Experience supporting senior regional leadership teams within a matrixed organisation.
  • Exposure to consulting or professional services environments.
  • Experience leading AI-enabled transformation or technology adoption initiatives.
  • Familiarity with project management platforms, collaboration technologies or productivity tools that improve programme delivery.
  • Experience working across multiple European markets and cultures.

Working model and location

This is a Europe-based hybrid role. The colleague may be based in any Oliver Wyman office in Europe and is expected to meet local office and togetherness requirements. The role may require occasional travel within Europe for leadership meetings, workshops, programme mobilisation or priority initiatives. The role involves working with stakeholders across multiple European locations and time zones, and requires responsiveness to ad-hoc, business-critical requests.

How To Apply

Submit CV. Our selection process typically includes an initial recruiter conversation (15-30 min.), followed by interviews and assessments with the hiring team, where you will discuss the next step.

Living Our Values

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

At OW, we're committed to building a diverse team, and we recognize that uncertainty about the relevance of one’s qualification and experience may deter some talented candidates from applying. If you feel you don't meet every requirement, we'd love to hear from you nonetheless! If you require adjustments during the recruitment process, we are happy to discuss it with you.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Business Impact Manager – Strategy, Transformation & AI in London employer: Marsh McLennan

Marsh McLennan is an exceptional employer, offering a vibrant and inclusive work culture that fosters professional growth and development. As a Pensions Risk Transfer Consultant in Greater London, you will have the opportunity to make a meaningful impact on clients and communities while managing diverse portfolios and leading projects. With a commitment to employee well-being and continuous learning, Marsh McLennan stands out as a rewarding place to build your career.

Marsh McLennan

Contact Details:

Marsh McLennan Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Impact Manager – Strategy, Transformation & AI in London

Dive Into Corporate Strategy Communities

Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!

Attend Industry Conferences and Events

Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Marsh McLennan!

Showcase Your Strategy Skills

Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.

Apply Directly Through Our Website

Don’t forget to apply for the Business Impact Manager – Strategy, Transformation & AI position at Marsh McLennan via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.

We think you need these skills to ace Business Impact Manager – Strategy, Transformation & AI in London

Project Management
Strategic Planning
Stakeholder Coordination
Risk Mitigation
Governance Frameworks
Data Analysis
Communication Skills

Some tips for your application 🫡

Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Marsh McLennan.

Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Marsh McLennan’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.

Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!

Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!

How to prepare for a job interview at Marsh McLennan

Master the Numbers

Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!

Know Your Frameworks

Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Marsh McLennan. This shows we’re not just theory-happy but can articulate our practical application.

Engage in Strategic Conversations

In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Marsh McLennan. This will demonstrate our passion and proactive approach to the field.

Showcase Relevant Experience

Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Marsh McLennan.