At a Glance
- Tasks: Support brokers and clients in the reinsurance market, managing renewals and documentation.
- Company: Join Guy Carpenter, a leader in risk and reinsurance, with a vibrant team culture.
- Benefits: Enjoy flexible working, professional development, and a supportive environment.
- Other info: Collaborative environment with opportunities for growth and learning from industry experts.
- Why this job: Make an impact in a dynamic role while developing your career in reinsurance.
- Qualifications: Experience in broker support or client service, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Marsh (Guy Carpenter) is seeking a talented Broker Support Technician to join our dynamic team in London. This 12-month fixed term contract role is hybrid, requiring at least three days per week in the office, with flexible working arrangements including part-time options to support parents returning to work or candidates seeking better work-life balance.
You will work within a small team specialising in the Credit, Bond & Political Risk Reinsurance market. The role requires client engagement and offers a great opportunity for someone with experience in guarantees, credit, financial lines insurance or similar insurance classes looking to develop their career in reinsurance. You will manage the end-to-end renewal lifecycle for assigned client accounts, coordinating between Brokers, Clients, Client Support Services (CSS), Compliance, and Reinsurers to ensure accurate and timely completion of placement, accounting, and documentation tasks.
We will count on you to:
- Act as the central coordinator within client teams, maintaining full visibility of placement status and resolving issues proactively.
- Manage renewals from pre-placement through post-placement, including timelines, trackers, and market engagement.
- Support Brokers with submission packs, presentations, and renewal documentation.
- Track reinsurer quotes, lines, subjectivities, contracts, and responses.
- Maintain accurate records across core systems such as GC Marketplace, OpenTWINS, KCenter, and reporting tools.
- Coordinate drafting, review, and management of contracts, endorsements, and evidence of cover documentation.
- Oversee account and payment activities throughout the contract lifecycle, liaising with CSS and stakeholders.
- Organise and attend client and reinsurer meetings, ensuring effective communication and documentation.
- Support regular team meetings with concise progress updates and maintain strong working relationships across teams.
What you need to have:
- Experience in broker support, client service technician or similar role within insurance and reinsurance.
- Exposure to Credit, Bond, and/or Political Risk business preferred.
- Strong understanding of reinsurance placement and renewal processes.
- High proficiency in Microsoft Excel, PowerPoint, and Word.
- Excellent organisational skills with attention to detail and ability to manage multiple deadlines.
- Effective communication skills to coordinate cross-functional teams and engage with clients and reinsurers.
What makes you stand out:
- Good understanding of reinsurance placement processes (QS and XoL) and accounts procedures.
- Familiarity with risk bordereaux processes and accounting bordereaux.
- Prior experience handling sanctions attestations and regulatory/compliance documentation.
- Proactive, collaborative, and client-focused approach with rigorous attention to documentation standards.
- Ability to manage multiple priorities under tight deadlines with strong stakeholder management skills.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
At Guy Carpenter, a Marsh business, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Broker Support Technician – 12 Month Fixed Term Contract in London employer: Marsh McLennan
At Guy Carpenter, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive culture that fosters professional development and collaboration. Our London office provides a unique opportunity to engage with talented colleagues in the reinsurance sector while enjoying flexible working arrangements that support work-life balance. With a commitment to employee growth and well-being, we empower our team members to thrive in their careers and make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Broker Support Technician – 12 Month Fixed Term Contract in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and reinsurance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Guy Carpenter and understanding their culture. Familiarise yourself with their work in Credit, Bond & Political Risk Reinsurance. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and brokers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining our team at Guy Carpenter.
We think you need these skills to ace Broker Support Technician – 12 Month Fixed Term Contract in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Broker Support Technician role. Highlight your experience in broker support and any relevant skills that match the job description, like your understanding of reinsurance processes.
Show Off Your Skills:Don’t shy away from showcasing your proficiency in Microsoft Excel, PowerPoint, and Word. Mention specific examples of how you've used these tools in previous roles to manage tasks or improve processes.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marsh McLennan
✨Know Your Reinsurance Basics
Before heading into the interview, brush up on your knowledge of reinsurance placement processes, especially in Credit, Bond, and Political Risk. Being able to discuss these topics confidently will show that you’re not just familiar with the role but genuinely interested in the industry.
✨Showcase Your Organisational Skills
Since the role requires managing multiple deadlines and coordinating between various teams, be prepared to share specific examples from your past experiences where you successfully juggled tasks. Highlight any tools or methods you used to stay organised and ensure timely completion of projects.
✨Prepare for Client Engagement Scenarios
Think about how you would handle client interactions and what strategies you would use to maintain strong relationships. Be ready to discuss how you’ve effectively communicated with clients or stakeholders in previous roles, as this will demonstrate your client-focused approach.
✨Familiarise Yourself with Key Tools
The job mentions using systems like GC Marketplace and OpenTWINS. If you have experience with these or similar platforms, make sure to mention it. If not, do a bit of research to understand their functions, as this will show your proactive attitude and readiness to hit the ground running.
