At a Glance
- Tasks: Manage global client relationships and oversee insured employee benefits for multinational organisations.
- Company: Join Mercer, a leading global firm in risk and consulting.
- Benefits: Enjoy hybrid work, professional development, and a vibrant, inclusive culture.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Make a real impact on global employee benefits while working with talented colleagues.
- Qualifications: Experience in client management or broking, preferably in insurance or financial services.
The predicted salary is between 50000 - 65000 € per year.
We are seeking a talented individual to join our Global Benefits Management team at Mercer Marsh Benefits. The successful candidate for this role will be based in either Bristol or London on a hybrid basis, with a requirement to work 3 days per week in the office.
Global Benefits Management (GBM) allows multinational organisations to manage their insured employee benefits around the world more effectively. The Mercer Marsh Benefits (MMB) global GBM solution delivers everything clients need when it comes to local broking renewals, global co-ordination, technology, governance and consulting.
As an Account Manager, you will manage the global relationship of a portfolio of 4-6 clients, ensuring delivery against their strategic and tactical goals for benefits regionally or globally. You will be responsible for their insured employee benefits, overseeing the coordination of renewals locally and appointment of Mercer in all mandated locations.
We will count on you to:
- Manage a number of client relationships and provide advice with regards to global insured benefits
- Oversee the implementation and ongoing management of GBM appointments and maintain client satisfaction, ensuring key activities are completed and internal / external parties are aligned
- Work proactively and closely with all members of the client team to influence delivery and ensure that commitments to the client are met, fostering a culture of shared responsibility and ownership
- Liaise directly with senior-level Global Client Managers, as the lead global contact for client deliverables required under the Global Benefits Management appointment
- Support with the execution of the client’s global benefit strategy, including things such as benefit harmonization, minimum standards or global benefit financing
- Oversee the coordination of local in-country colleagues in their role of local specialist/brokers
- Support clients to monitor their employee benefit programs around the world, providing regular reports and updates, to making sure global governance processes are being followed
- Stay up to date with changes in international employee benefit trends and issues, monitor market developments and consult with clients on these matters
- Proactively look for opportunities to grow client revenue as well as supporting with new business development opportunities
What you need to have:
- Proven consulting, client management or broking experience, preferably gained from a similar role in a large complex, global organisation
- Previous experience in the Insurance, Financial Services or Employee Benefits sectors, working with multinationals
- A client focused mindset, with relevant client facing experience
- Ability to consult, analyse and communicate on insured employee benefit related products
- Excellent communication skills, both written and verbal, with strong attention to detail
- Experience in simultaneously managing multiple projects/tasks and have an organised approach, with the ability to prioritize, drive them to conclusion
- Results-orientated, accustomed at setting high standards and working in a demanding environment
- Be a self-starter, fast learner, with the ability to work independently or as part of a team
What makes you stand out?
- Existing international benefits experience, with a working knowledge of international employee benefits (e.g. pension, risk benefits, medical)
- Have successful track record of new business development
- Being fluent in another language
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Account Manager - Global Benefits Management in London employer: Marsh McLennan
Mercer is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture where employees can thrive. With a strong focus on employee well-being, the company offers a range of benefits and rewards, alongside opportunities for career growth within a global organisation. Working in either Bristol or London, you will be part of a dynamic team that values collaboration and innovation, making a meaningful impact for clients and communities alike.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Global Benefits Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their global benefits management approach and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Account Manager role. Keep it concise but impactful, focusing on your client management and consulting experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Mercer.
We think you need these skills to ace Account Manager - Global Benefits Management in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client management and global benefits, as this will show us you understand what we're looking for.
Showcase Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. We want to see how you articulate your thoughts, so don’t hold back on showcasing your writing skills!
Demonstrate Your Client-Focused Mindset:In your application, share examples of how you've successfully managed client relationships in the past. This will help us see that you have the right mindset and experience to thrive in our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marsh McLennan
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of global employee benefits, especially those relevant to the role. Understand the trends and issues in international employee benefits, as this will help you engage in meaningful discussions during the interview.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve ensured client satisfaction and delivered on their strategic goals, as this is crucial for the Account Manager role.
✨Demonstrate Your Proactive Approach
Think of instances where you took the initiative to solve problems or improve processes. Mercer values a proactive mindset, so be ready to share how you’ve influenced delivery and fostered a culture of shared responsibility in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about Mercer’s Global Benefits Management strategy and how they approach client relationships. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
