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- Tasks: Manage a portfolio of Liability Claims and ensure client satisfaction.
- Company: Join Marsh, a global leader in insurance and risk management.
- Benefits: Enjoy professional development, hybrid work, and a vibrant culture.
- Why this job: Make a real impact while working with talented colleagues.
- Qualifications: Liability claims experience preferred; strong communication skills essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a talented individual to join our Marsh Claims Team. This role will be based in the Glasgow office. This is a hybrid role that has a requirement of working at least three days a week in the office. The main focus of this role is to proactively manage a portfolio of predominantly Liability Claims ensuring service delivery is in line with client expectations. The job holder will be expected to conclude matters in an efficient and professional manner whilst ensuring all parties are kept fully appraised throughout the claims process. The ability to communicate effectively with various stakeholders is essential.
This position would suit a Claims Handler with Liability Claims experience looking to join a Global leader within Insurance.
We will rely on you to:
- Proactively manage an allocated caseload.
- Ensure all Client requests and queries are dealt with promptly and accurately.
- Gather all relevant claims information & documentation.
- Provide claims advice to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.
- Action all new claims & report to the relevant insurers within applicable SLA’s & KPI’s.
- Effectively communicate with all key stakeholders attending internal meetings representing claims.
- Build and manage effective internal and external relationships with all involved parties.
- Ensure all files are maintained and data capture accurate and up to date.
- Produce claims reports as required.
- Ensure all regulatory process requirements are adhered to.
- Process DA claims in accordance with scheme requirements.
- Ensure claims are accurately reserved.
What you need to have:
- Liability claims experience preferred, property experience considered.
- Effective communication & negotiation skills.
- Problem solving and open mindset.
- Ability to influence and build relationships.
- Agility for working in a continuous improvement environment.
- Ability to prioritise and organise own workload.
What makes you stand out:
- Any other commercial claims experience.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Claims Handler in Glasgow employer: Marsh McLennan
Contact Detail:
Marsh McLennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Marsh or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common claims handling scenarios. Think about how you’d manage a tricky liability claim and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to highlight your ability to keep clients informed and manage expectations. Use examples from your past experience to illustrate how you’ve done this successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Marsh.
We think you need these skills to ace Claims Handler in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your Liability Claims experience and any relevant skills that match what we're looking for. This shows us you’re serious about the position and understand what we need.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your effective communication and problem-solving skills, as these are key for us.
Showcase Your Communication Skills: Since effective communication is essential for this role, make sure to reflect this in your application. Use clear and concise language, and don’t hesitate to share examples of how you've successfully managed relationships with stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Marsh McLennan
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of Liability Claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show that you’re not just familiar with the process but also have practical experience.
✨Master Effective Communication
Since effective communication is key in this role, practice articulating your thoughts clearly. Consider role-playing common interview questions with a friend or family member. This will help you convey your ideas confidently and demonstrate your ability to communicate with various stakeholders.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your problem-solving abilities. Think of situations where you had to navigate complex claims or manage client expectations. Being able to illustrate your thought process will impress the interviewers and show that you can handle the demands of the role.
✨Demonstrate Your Agility and Organisational Skills
In a hybrid work environment, being organised is crucial. Share how you prioritise tasks and manage your workload effectively. You might even want to mention any tools or methods you use to stay on top of your responsibilities, as this will reflect your readiness for the role.
