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- Tasks: Support clients and manage enquiries while building relationships with insurers.
- Company: Join Marsh Commercial, the UK's leading insurance broker with a focus on diversity.
- Benefits: Enjoy professional development, hybrid working, and a vibrant workplace culture.
- Why this job: Kickstart your career in a sustainable industry with long-term growth potential.
- Qualifications: Customer-facing experience and strong communication skills are essential.
- Other info: Be part of an inclusive team that values your contributions and aspirations.
The predicted salary is between 24000 - 36000 £ per year.
Marsh Commercial, the leading insurance broker in the UK, is seeking a Trainee Insurance Client Manager to support our Private Clients team. This is an exciting opportunity to kickstart your career in insurance with a company that values diversity and client satisfaction. This role will be based in Glasgow or Edinburgh. This is a hybrid working role that has a requirement of at least four days per week in the office.
We recruit for potential and not industry experience; we are seeking individuals who aspire to be leading contributors to our business. This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long-term insurance career.
We will count on you to:
- Handle both new and existing customer enquiries on behalf of the Account Executives.
- Manage administrative processes for new business, mid-term adjustments, and renewals.
- Ensure prompt and efficient handling of client requests in compliance with regulatory guidelines.
- Build relationships with insurers to secure the best terms and pricing for clients.
- Maintain accurate records and documentation of all client interactions and policy details.
What you need to have:
- Previous experience in a client/customer-facing role (e.g., retail, hospitality, food & beverage).
- Strong literacy, numeracy, administration, and communication skills.
- Ability to remain calm under pressure and adapt to changing priorities.
- Excellent organizational skills with the capability to manage multiple enquiries simultaneously.
- Proficiency in Microsoft Office Suite and similar software.
What makes you stand out:
- A desire for a long-term career in the insurance industry.
- A passion for learning and pursuing further insurance-related qualifications.
- Prior insurance experience (not essential but a plus).
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Trainee Client Manager in Edinburgh employer: Marsh McLennan
Contact Detail:
Marsh McLennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Client Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Marsh. Use LinkedIn to connect and engage with them. A friendly chat can open doors that a CV can't!
✨Tip Number 2
Prepare for interviews by researching Marsh Commercial and its values. Show us you’re not just interested in any job, but specifically in being a Trainee Client Manager with us. Tailor your answers to reflect our commitment to client satisfaction and diversity.
✨Tip Number 3
Practice your communication skills! As a Trainee Client Manager, you'll be handling client enquiries. Role-play with friends or family to get comfortable with responding to different scenarios. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Trainee Client Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the insurance industry shine through. We want to see that you’re eager to learn and grow with us, so don’t hold back on sharing your aspirations!
Tailor Your CV: Make sure your CV is tailored to the Trainee Client Manager role. Highlight any relevant experience, even if it’s from customer-facing jobs like retail or hospitality. We love seeing how your skills can transfer to our industry!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marsh McLennan
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and what a Trainee Client Manager does. Familiarise yourself with Marsh Commercial's values and their approach to client satisfaction. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Skills
Highlight your previous experience in customer-facing roles, even if it's from retail or hospitality. Be ready to discuss how your strong communication and organisational skills can benefit the team. Prepare examples that demonstrate your ability to handle multiple enquiries and remain calm under pressure.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the training opportunities available or how the team collaborates in a hybrid work environment. It shows you're engaged and thinking about how you can contribute to the company.
✨Be Yourself
Marsh Commercial values diversity and individuality, so don’t be afraid to let your personality shine through. Share your passion for learning and your aspirations for a long-term career in insurance. Authenticity can set you apart from other candidates.
