Client Advisor/Commercial Account Handler
Client Advisor/Commercial Account Handler

Client Advisor/Commercial Account Handler

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts, handle renewals, and provide top-notch service in a dynamic environment.
  • Company: Join Marsh McLennan, a leader in the insurance industry with a vibrant culture.
  • Benefits: Enjoy professional development, hybrid work options, and a supportive team.
  • Why this job: Make an impact while working with talented colleagues and innovative solutions.
  • Qualifications: Experience in commercial insurance and excellent organisational skills are essential.
  • Other info: Great career growth opportunities await you in this inclusive workplace.

The predicted salary is between 28800 - 43200 £ per year.

We are seeking a talented individual to join our team at Marsh Commercial. This role will be based in the Manchester office. This is a hybrid role that has a requirement of working at least three days a week in the office.

This position would suit an experienced Account Handler/Client Advisor with a background in Commercial or Corporate insurance having worked in a Handler/Broker type role previously.

You will be responsible for maintaining your own book of business and handling the day-to-day activities including renewals, mid-term adjustments and handling any client queries.

We will rely on you to:

  • Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk
  • Request and review underwriting information on behalf of Commercial clients and understand their requirements
  • Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
  • Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
  • Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
  • Review and comment on Indemnity and Insurance clauses

What you need to have:

  • Proven experience of working on the full renewal process of commercial insurance programs
  • Excellent organisational skills with the ability to manage multiple enquiries simultaneously
  • A good awareness of clients’ business, their business issues, insurance programmes and service plans

What makes you stand out:

  • Dynamic with previous client facing experience
  • The ability to remain calm under pressure and be able to work flexibly when required
  • Cert CII qualified and working towards ACII is desirable

Why join our team

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Client Advisor/Commercial Account Handler employer: Marsh McLennan

At Marsh McLennan, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters professional development and collaboration. Located in Manchester, our hybrid working model allows for flexibility while maintaining strong team connections, and we provide a range of benefits to enhance employee well-being. Join us to be part of a dynamic team where your contributions make a real impact on clients and communities.
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Contact Detail:

Marsh McLennan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Advisor/Commercial Account Handler

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Marsh McLennan. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of commercial insurance. Be ready to discuss your experience with renewals and client management. Show them you know your stuff!

✨Tip Number 3

Practice your pitch! You want to convey your skills and experience confidently. Think about how you can demonstrate your ability to handle multiple enquiries and maintain client relationships.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Marsh McLennan.

We think you need these skills to ace Client Advisor/Commercial Account Handler

Commercial Insurance Knowledge
Client Relationship Management
Organisational Skills
Multi-tasking
Renewal Process Management
Underwriting Information Review
Market Presentation Preparation
Negotiation Skills
Collaboration with Client Executives
Indemnity and Insurance Clause Review
Cert CII Qualification
ACII Progression
Calmness Under Pressure
Flexibility in Work

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Advisor role. Highlight your experience in commercial insurance and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Marsh McLennan. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.

Showcase Your Organisational Skills: Since the role requires excellent organisational skills, make sure to mention any tools or methods you use to manage multiple tasks. We love seeing how you keep everything on track while handling client queries!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Marsh McLennan

✨Know Your Stuff

Make sure you brush up on your knowledge of commercial insurance and the renewal process. Familiarise yourself with common client queries and how to handle them, as well as the specific services Marsh McLennan offers. This will show that you're not just interested in the role but also understand the industry.

✨Showcase Your Experience

Prepare to discuss your previous roles as an Account Handler or Client Advisor. Highlight specific examples where you've successfully managed a book of business, handled renewals, or resolved client issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face in the current market, or how success is measured in this role. This demonstrates your genuine interest and helps you assess if the company is the right fit for you.

✨Stay Calm and Collected

Interviews can be nerve-wracking, especially in a client-facing role. Practice relaxation techniques beforehand, and remember to take a moment to breathe if you feel overwhelmed during the interview. Staying calm will help you think clearly and respond more effectively to questions.

Client Advisor/Commercial Account Handler
Marsh McLennan
Location: Manchester

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