Insurance Account Handler/Client Advisor - entry-level candidates considered in Bournemouth

We are seeking a talented individual to join our Real Estate speciality at Marsh. This role will be based in Bournemouth and is a hybrid role that requires working at least three days a week in the office.

This is a fantastic opportunity to join a leading global Broker within their Real Estate speciality as an Account Handler, either as your entry point to the industry or to embark on the next step within your career. The Real Estate practice provides commercial real estate advice and broking solutions to property owners and investors predominantly in the UK and Europe. Working with a wide array of clients including FTSE250 companies, banks, pension funds, investment managers, asset managers, and across a large spectrum of asset types such as residential, offices, warehousing, and retail ensures a big variety in the day-to-day role of being an Account Handler.

We will count on you to:

• Manage renewal strategy activities in conjunction with the Client Executive.
• Undertake service work in relation to upcoming renewals.
• Request and analyse underwriting information.
• Request and prepare Claims Reports.
• Create market presentations and renewal documents ensuring renewal strategy is reflected.
• Prepare client renewal reports.
• Manage premium billing, collection, and settlement in accordance with Working Capital Management targets.
• Prepare and issue renewal documentation including the creation of invoices, evidence of cover documentation, and renewal policy documentation.
• Act as point of contact within the service team for day-to-day client insurance queries.
• Assist in the resolution of client queries, changes in cover, and risk.
• Prepare reports on specific projects.
• Work within FCA, Marsh Compliance, and Marsh specific procedures and guidelines.
• Strive to deliver best practice, market-leading service and solutions.

What you need to have:

• The role will require you to be personable and able to maintain relationships both internally and externally of Marsh.
• Good standard of education (college leaver/graduate).
• Excellent planning and organisational skills with the ability to manage your own workload.
• Strong attention to detail with a methodical and conscientious approach.
• Quick to take on-board new information which is technical in nature.
• Excellent written and verbal communication skills.
• Competency in Microsoft Office applications (particularly MS Excel) and adaptability to become competent in all relevant Marsh business systems.
• People skills to liaise with the various divisions within Marsh to provide Client service solutions (e.g. Client Executives, Client Directors, Relationship Officers).

What makes you stand out:

• Previous Account Handling/London Market experience, gained in a similar role.
• CII qualifications.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.