Senior Claims Consultant Public Sector in Birmingham

We are seeking a talented individual to join our public sector claims team. This role will be based in the Midlands, Cardiff, Reading or Leeds area. This is a hybrid role that has a requirement of working at least three days a week in the office.

We have an exciting opportunity for an experienced Claims Consultant to work with our public sector client base (which includes local authorities, housing associations, government bodies and blue light services). Supporting clients through any losses they may have suffered and providing consultancy support on minimising the possibility of further claims in the future. This team provides Strategic and Operational Risk advice to the UK’s largest organisations.

We will count on you to:

• Manage an allocation of clients ensuring each client receives the optimum claims service from its insurers and other service providers.
• Travel to meet the clients as required.
• Identify the need and deliver project work at the request of both your clients and the wider Marsh client base.
• Establish effective claims management procedures and provide insightful analysis into the clients total cost of claims.
• Help clients to understand the root cause of their losses, why they have happened and what they can do to minimise the possibility of them happening again.
• Report writing and training of clients.
• Deliver internal teams and external client presentations.

What you need to have:

• We are looking for someone with a strong public sector claims background with experience across EL, PL, Cyber, Property and/or Motor Fleet claims.
• Ideally you will have client facing experience and will have worked with organisations to advise on claims reduction, claims spend, process improvements and/or claims trends.
• Strong relationship management skills to work with organisations, insurers, loss adjusters, TPAs and lawyers.

What makes you stand out:

• Attending client meetings maintaining successful and profitable relationships.
• Organisation and diary management.
• Commitment to achieve results.
• Experience of pitching in a new business scenario.
• CII qualification.
• Loss adjusting qualification/other professional qualifications.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.