At a Glance
- Tasks: Support clients and the Case Management Advisory team with excellent service.
- Company: Join Marsh, a global leader in risk and insurance solutions.
- Benefits: Flexible hybrid work, competitive salary, and ongoing training opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact while working with top UK companies on complex insurance arrangements.
- Qualifications: Proficient in Microsoft Office and a willingness to pursue Cert CII qualifications.
The predicted salary is between 44010 - 53790 £ per year.
Role Purpose
To provide support in providing excellent service to our clients to include providing support to the Case Management Advisory team. Ensuring high levels of customer advice and guidance in keeping within parameters as set by our Delegated Authority, Service Level Agreements along with our Internal Compliance and Assurance guidelines.
What can you expect?
- The opportunity to join a growing and highly successful team working with some of the UK’s largest and best known companies on bespoke and complex insurance arrangements including global programs.
- A team that strive to deliver best practice, market leading service and solutions with a focus on client service excellence.
- To build and maintain an excellent rapport with our clients, providers and colleagues across Marsh.
- Excellent training and development with ongoing career opportunities.
We will rely on you to:
- Assist with the processing and inputting of new cases onto our system.
- Update insurances databases.
- Ensuring that any identified technical knowledge required for the role is maintained.
- Being responsible for your own professional and personal development.
- Identify opportunities for improvement and work with stakeholders to deliver.
- Build and maintain client relationships.
- Build and maintain insurer relationships.
What you need to have:
- Proficient use of Microsoft Office Applications, in particular, Powerpoint, Outlook, Word and Excel.
- Willingness to work toward Cert CII Qualifications.
- Familiar with or the ability to develop sound working knowledge of IT platforms utilised by the team including Acturis.
- Has an ability to acquire and understand a broad range of industries, their exposures and risk profiles.
- Ability to work under pressure while working within agreed protocols and principles.
- Growth mindset.
- Excellent communication and organisational skills with the ability to manage multiple challenges simultaneously.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Case Manager Support Associate in Birmingham employer: Marsh McLennan
Marsh Commercial is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong focus on employee growth, you will have access to ongoing professional development opportunities while working in a hybrid environment that balances flexibility with in-office teamwork. Join us to make a meaningful impact in insurance and risk management, all while being part of a supportive and forward-thinking team.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager Support Associate in Birmingham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Marsh McLennan). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Marsh McLennan. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Case Manager Support Associate in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Marsh McLennan.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Marsh McLennan. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Marsh McLennan
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Marsh McLennan to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Marsh McLennan, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Marsh McLennan's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
