At a Glance
- Tasks: Manage complex cyber claims and negotiate settlements for clients.
- Company: Join Marsh, a global leader in risk and insurance.
- Benefits: Enjoy professional development, hybrid work, and a vibrant culture.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make an impact in the commercial insurance industry with talented colleagues.
- Qualifications: Experience in claims handling and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
Description
- We are currently seeking either a
- Claims Analyst or Senior Claims Analyst
- (depening on level of experience) to join our
- Cyber
Claims team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
Please note, this is not a call centre role and is technical in nature, working on large, complex, global insurance contracts, involving multiple insurers and high value insurance placements.
You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field.
We will rely on you to
- Receive, handle and manage new claim notification, subsequent updates and collection requests.
- Negotiate with Insurers/suppliers to achieve the most beneficial, cost-effective settlement for Clients
- Review and interpret policy wordings to obtain the best claims settlements for Clients
- Meet agreed standards of accuracy, service, work volumes, and other performance targets in line with bespoke Client SLA’s.
- Handle and case manage claims and contribute to the satisfactory resolution of complex and/or contentious issues.
What you need to have
- Claims handling experience
- Strong attention to detail with a methodical and conscientious approach.
- Planning and organisational skills.
- Quick to take on-board new information which is technical in nature.
- Analytically minded with the ability to resolve complex queries.
- Excellent written and verbal communication skills.
- Good numeracy skills.
- Able to promote continuous improvement and respond positively to change.
- Good standard of education.
What makes you stand out
- CII qualifications or a willingness to study for and obtain.
- Previous Cyber claims experience
- Previous training, coaching or mentoring experience.
- Well versed at dealing with complex/technical claims cases.
Why join our team
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
For more information about Marsh Risk, visit marsh. com, or follow us on Linked In and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
If you have a disability that may require reasonable adjustments, please contact us at Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Claims Handler/Senior Claims Handler - Cyber Claims in Norwich employer: Marsh & McLennan Companies
Lippincott is an exceptional employer that fosters a collaborative and innovative work culture, where consultants are empowered to tackle complex brand challenges alongside a passionate team. Located in London, employees benefit from a vibrant city atmosphere, ample opportunities for professional growth, and mentorship from experienced leaders, all while contributing to the development of world-class brands. With a commitment to inclusion and a focus on personal and collective success, Lippincott offers a rewarding environment for those seeking meaningful and impactful careers.
Contact Details:
Marsh & McLennan Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler/Senior Claims Handler - Cyber Claims in Norwich
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Marsh & McLennan Companies). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Marsh & McLennan Companies. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler/Senior Claims Handler - Cyber Claims in Norwich
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Marsh & McLennan Companies.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Marsh & McLennan Companies. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Marsh & McLennan Companies
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Marsh & McLennan Companies to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Marsh & McLennan Companies, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Marsh & McLennan Companies's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
