Broker Support/Account Manager - Power and Mining in Norwich

Job ID: R_359975Company: Marsh McLennanLocation: Willow House, Broadland Business Park, Norwich, Norfolk, NR7 0WF, United KingdomJob Type: RegularCategory: Customer ServicesIndustry: Real EstateSalary: 48000Posted Date: 2026-09-03Contact Email: reasonableaccommodations@marsh.comWe are looking for an experienced insurance individual to join us in a Broker Support/Account Manager capacity, working for a busy team of Insurance Professionals, specialising in Natural Resources risks for major clients across the world.What to expect:The nature of the role has some flexibility and whilst experience within Energy reinsurance is desirable, an experienced insurance candidate with an awareness and understanding of London Insurance Market principles would also be considered and provided with training opportunities.While experience working in insurance wholesale business is also advantageous, we are willing to consider candidates from other insurance backgrounds looking to join a leading broker in a technical support role.This role will be based in Norwich on a hybrid basis, with a requirement to travel into London on one of those days, in order to forge relationships with Brokers & colleagues. Please note, travel expenses will be covered for this.We will count on you to:Prompt and monitor key activities and tasks throughout the Reinsurance placement in order to promote efficient and timely compliance with our best practice processesBuild a strong relationship by engaging with both internal and external stakeholders, to deliver excellent and efficient service to our clientsAssist with reviews of client renewal informationInitiate the contract drafting process, updates and production of Final Contract DocumentationAssist Brokers and prepare submissions, where requiredTrack placement status of assigned accounts and update information as necessaryRespond to client requests for information (reinsurer, financial reports, industry issues, etc.)On boarding of new clients and marketsAccess front-end broking systems and monitor and report on business metricsWhat you need to have: 3+ years’ Insurance experience, ideally within Energy / Property / Power, but other disciplines will be considered.Organisational skills and ability to manage and prioritise your own workloadA keen attention to detail and accuracyA high level of communication skills, essential for establishing good working relationshipsFamiliarity with Microsoft Office – Word, Excel, PowerPoint, OutlookWhat makes you stand out:Experience / knowledge of the London insurance marketResilience, ambitious, happy to face clients and/or client facing stakeholdersCert CII qualificationWhy join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.#Hybrid Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.Skillsreinsuranceclient communicationbenefitscontract draftingfront-endaccuracycert ciimicrosoft officeexcel