Client Executive in Milnthorpe

Client Executive in Milnthorpe

Milnthorpe Full-Time 39790 - 39790 £ / year (est.) Home office (partial)
Marsh & McLennan Companies

At a Glance

  • Tasks: Lead client teams to deliver top-notch insurance and risk management support.
  • Company: Join Marsh McLennan, a global leader in risk and insurance solutions.
  • Benefits: Enjoy professional development, flexible work options, and a vibrant culture.
  • Other info: Dynamic environment with diverse career opportunities and a commitment to inclusivity.
  • Why this job: Make a real impact by building strong client relationships and solving complex challenges.
  • Qualifications: Experience in insurance, strong communication, and analytical skills required.

The predicted salary is between 39790 - 39790 £ per year.

A Marsh Client Executive leads a multi-disciplined client team to deliver all aspects of insurance and risk management support to our clients and prospective clients. The successful candidate will be a team player and work closely with clients to manage their service requirements, insurance needs and insurer relationships. You will build and maintain strong relationships with your clients and Marsh colleagues to consistently deliver first class broking and risk management support to your clients. You will manage projects, help teammates thrive and collaborate with stakeholders across the company.

We will rely on you to:

  • Act as lead advisory colleague on medium-sized accounts or moderately complex accounts.
  • Cultivate a deep understanding of the client’s business strategic priorities, risk strategies and risk management needs to provide advice accordingly to client.
  • Utilize substantial risk expertise and knowledge of industry and insurance marketplace to review clients exposures and loss experience to develop solutions for moderately complex client’s needs, including recommending additional products and services as solutions.
  • Present, develop and execute renewal/placement strategies in conjunction with Placement, Advisory Leaders and Client Executives.
  • Partner with Placement to receive, negotiate and evaluate quotes from carriers and presents the evaluations to clients.
  • Participate in presentations to prospective clients, identify the need for new products and develops/suggests innovative solutions to client and client team members to gain new clients and projects.
  • Build and maintain relationships with clients and are the primary point of contact to service more complex client needs.
  • Coordinate the production of client deliverables, including monitoring delivery and invoicing to ensure the quality of materials delivered to the client.
  • Possesses an in-depth knowledge of changing market conditions to contribute to the firm’s body of knowledge within product line through active internal communication.

What you need to have:

  • Experience in the insurance industry, preferably in a Client Executive / Account Executive role or alternatively as an experienced Client Broker/Handler looking to move into a new sales role.
  • Strong communication skills.
  • Excellent negotiation and influencing skills.
  • Strong analytical and problem-solving skills.
  • Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
  • Fully Competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).

What makes you stand out:

  • An appetite to work collaboratively and develop your existing skill set.
  • Dynamic and ambitious with relevant client facing experience.
  • Ability to understand large clients, their risks and exposures.
  • The ability to remain calm under pressure and be able to work flexibly when required.
  • ACII part/fully qualified (or equivalent).

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Client Executive in Milnthorpe employer: Marsh & McLennan Companies

Lippincott is an exceptional employer that fosters a collaborative and innovative work culture, where consultants are empowered to tackle complex brand challenges alongside a passionate team. Located in London, employees benefit from a vibrant city atmosphere, ample opportunities for professional growth, and mentorship from experienced leaders, all while contributing to the development of world-class brands. With a commitment to inclusion and a focus on personal and collective success, Lippincott offers a rewarding environment for those seeking meaningful and impactful careers.

Marsh & McLennan Companies

Contact Details:

Marsh & McLennan Companies Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Executive in Milnthorpe

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Marsh & McLennan Companies. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Marsh & McLennan Companies before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Client Executive in Milnthorpe

Client Management
Negotiation Skills
Analytical Skills
Problem-Solving Skills
Project Management
Microsoft Office Proficiency
Risk Management

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Marsh & McLennan Companies:Your cover letter is your chance to shine! Tell us why you want to work at Marsh & McLennan Companies specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Marsh & McLennan Companies!

How to prepare for a job interview at Marsh & McLennan Companies

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.