At a Glance
- Tasks: Support placement activities in the Latin American market and ensure exceptional service.
- Company: Join Marsh McLennan, a global leader in risk and reinsurance.
- Benefits: Enjoy professional development, hybrid work, and a vibrant, inclusive culture.
- Other info: Collaborative environment with talented colleagues and impactful work.
- Why this job: Kickstart your career in insurance with international exposure and growth opportunities.
- Qualifications: Fluency in English and intermediate Spanish; experience in insurance or reinsurance preferred.
The predicted salary is between 52500 - 52500 £ per year.
We are seeking a talented Spanish Speaking individual to join our Placement Broking team at Guy Carpenter. This role will be based in the London office. This is a hybrid role that has a requirement of working at least three days a week in the office.
This is an exciting opportunity to join a highly collaborative and internationally focused team supporting placement activity across the Latin American market. Working closely with Brokers, Clients, Reinsurers, and internal stakeholders, you will play a critical role in ensuring the smooth execution of placement activities while delivering exceptional service and maintaining regulatory and compliance standards.
We are particularly interested in candidates who have experience within insurance or reinsurance, whether gained through broking, underwriting, client servicing, account handling, operations, or related support functions. If you are looking to develop your technical knowledge, build international market exposure, and establish a long-term career within the reinsurance industry, this role offers an excellent platform for growth.
As this role supports the Latin America team, fluency in English and at least intermediate-level Spanish is essential.
We will rely on you to:
- Assist with client renewal reviews, contract drafting, and production of final contract documentation.
- Manage full-cycle use of the GC Marketplace e-trading platform, from market submission to confirming reinsurer participations.
- Support brokers by preparing submissions, tracking placement status, and liaising with reinsurers on placements and queries.
- Maintain core placement files to ensure compliance with best practices, regulatory, and compliance requirements.
- Handle client onboarding, respond to information requests, and take key responsibility for compliance policies including sanctions, AML, and ABC.
- Collaborate with Broking, Support, and Service Teams across offices, participate in meetings, and monitor business metrics.
What you need to have:
- Fluency in English and intermediate-level Spanish (or above) is essential.
- Previous experience within commercial insurance, reinsurance, broking, underwriting, or a related insurance environment.
- Excellent organisational skills with the ability to manage multiple priorities and enquiries simultaneously.
- An understanding of clients' businesses, insurance programmes, and service requirements.
- Strong written and verbal communication skills.
- Confidence when liaising with stakeholders and supporting negotiation processes.
- The ability to build, manage, and maintain effective professional relationships.
What makes you stand out:
- A proactive and dynamic approach, with previous client-facing experience.
- The ability to remain calm under pressure while adapting to changing priorities and business needs.
- A strong desire to develop your career within the insurance or reinsurance market.
- Cert CII qualification, with progress towards ACII, would be advantageous.
- An interest in working within an international environment and supporting clients across multiple markets.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
Placement Broker Support (Spanish Speaking) in London employer: Marsh & McLennan Companies
Lippincott is an exceptional employer that fosters a collaborative and innovative work culture, where consultants are empowered to tackle complex brand challenges alongside a passionate team. Located in London, employees benefit from a vibrant city atmosphere, ample opportunities for professional growth, and mentorship from experienced leaders, all while contributing to the development of world-class brands. With a commitment to inclusion and a focus on personal and collective success, Lippincott offers a rewarding environment for those seeking meaningful and impactful careers.
Contact Details:
Marsh & McLennan Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Placement Broker Support (Spanish Speaking) in London
✨Get Involved in Customer Support Communities
Join online forums or local meetups that focus on customer support. It's a great way to meet industry professionals, share experiences, and even hear about placement opportunities that may not be advertised elsewhere.
✨Show Off Your People Skills
In customer support, communication is key! Use your social media platforms to showcase any relevant experience or skills you have. Consider writing posts about your approach to handling customer queries or sharing tips on customer satisfaction—let your personality shine through!
✨Leverage Your University’s Career Services
Many universities have connections with companies looking for placement students. Have a chat with your career services team, attend their workshops, and don’t hesitate to ask for introductions to companies in customer support.
✨Apply Directly Through Our Website!
When you see a customer support role at Marsh & McLennan Companies, apply directly through our website. It shows you're proactive and genuinely interested, plus you might stand out from the crowd of generic applications sent elsewhere!
We think you need these skills to ace Placement Broker Support (Spanish Speaking) in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, clear communication is key! Make sure your CV and cover letter show off your ability to convey information effectively. Provide examples of how you've handled customer queries or resolved issues in previous roles or during your studies – it’ll really make you stand out.
Share Your Relevant Experience:Even if it's just a part-time job or volunteering, any experience in customer-facing roles can be a huge plus. Talk about what you did, how you engaged with customers, and any positive feedback you received. This'll show us how you handle real-life situations and your motivation to help others.
Tailor Your Motivation Statement:For a placement, we want to know why you’re excited about this opportunity and how it fits into your learning journey. Use your cover letter to express what you hope to gain from working with us at Marsh & McLennan Companies. It’s all about showing your genuine interest in the role and the company.
Demonstrate Your Problem-Solving Skills:Customer support is all about resolving issues and making customers happy. Use your application to highlight times when you’ve successfully resolved a problem, whether in a group project or a past role. Be specific about your approach and the outcome; it shows us you’ve got what it takes!
How to prepare for a job interview at Marsh & McLennan Companies
✨Show Off Your People Skills
In customer support, your ability to communicate effectively is key. Be ready to discuss your experiences where you’ve helped customers, and don’t shy away from sharing any difficult situations you’ve handled. It’s all about showing empathy and problem-solving skills!
✨Understand the Tools
Get familiar with common customer support tools like Zendesk or Freshdesk. If you can mention any experience you have with these platforms during your interview, it’ll show that you’re prepared to hit the ground running at Marsh & McLennan Companies.
✨Practice Real-World Scenarios
Expect to face role-play scenarios during your interview where you may have to handle customer complaints or queries. To prep, think through a few common customer issues and how you would resolve them thoughtfully and efficiently.
✨Highlight Your Adaptability
As this is a placement role, companies often look for candidates who can learn quickly and adapt to new challenges. Be ready to discuss how you've picked up new skills in past roles or projects and how you can apply that eagerness to learn at Marsh & McLennan Companies.