At a Glance
- Tasks: Review and prepare aviation contracts and certifications while supporting clients in the industry.
- Company: Join Marsh McLennan, a global leader in risk and insurance solutions.
- Benefits: Competitive salary, health benefits, and opportunities for professional development.
- Other info: Enjoy a hybrid work environment with flexibility and collaboration.
- Why this job: Build specialist expertise in aviation contracts and certification within a dynamic team.
- Qualifications: Strong communication skills and a proactive approach to learning are essential.
The predicted salary is between 50000 - 50000 £ per year.
Marsh is seeking candidates for the following position based in the London office:
We are seeking a Junior Aviation Contracts & Certification Advisor to join our Aviation team in London. This role is particularly suited to an early-career legal, paralegal or contract-administration professional looking to build specialist expertise in aviation contractual documentation, certification and insurance-related matters within a dynamic global business.
What you can expect
- Review aviation contracts, lease-related documents, policy wordings and related materials to support clients’ operational and transactional requirements.
- Prepare certificates of insurance and related supporting documentation with a high degree of accuracy and attention to contractual detail.
- Support the review and negotiation of contractual and insurance provisions on behalf of clients, including airlines, aerospace businesses and leasing companies.
- Liaise with clients, counterparties, brokers, insurers, lessors, external counsel and other stakeholders on contractual and certification matters.
- Review client and counterparty documentation to identify key contractual requirements and assist in the preparation of compliant aviation certifications.
- Work closely with experienced colleagues and benefit from day-to-day mentoring and development.
- Develop strong technical knowledge of aviation insurance coverages, policy wordings, contractual risk allocation and certification processes.
What you will be rewarded with
The opportunity to build specialist expertise at the intersection of aviation, contracts and insurance within a dynamic and supportive team, together with a competitive package of health, wealth and lifestyle benefits.
What you need to have
- Strong verbal and written communication skills, with the ability to communicate clearly on insurance and contractual matters.
- A genuine enthusiasm for learning and developing new skills.
- A proactive approach to learning, training and developing technical knowledge in aviation contracts and certification.
- Excellent attention to detail when reviewing contractual materials and preparing certification documents.
- Good working knowledge of Microsoft Office, particularly Word, PowerPoint and Excel.
- Strong prioritisation, time management and organisational skills.
- The ability to work both collaboratively and independently while developing technical knowledge of aviation insurance products, operators and contractual structures.
- An understanding of the importance of working within FCA, Marsh Compliance and internal Marsh procedures and guidelines.
- A commitment to delivering best practice and high-quality client service.
- Strong analytical and problem-solving skills, including the ability to interpret and compare contractual wording.
What makes you stand out
- An understanding of aviation insurance coverages, aviation clients’ businesses, contractual risk issues and insurance market practice.
- A law degree, legal studies background, paralegal experience, or insurance contract administration experience, ideally within aviation, insurance or asset finance.
- An understanding of aviation certification and/or experience handling contractual or compliance documentation.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Junior Aviation Contracts & Certification Advisor in London employer: Marsh & McLennan Companies
Lippincott is an exceptional employer that fosters a collaborative and innovative work culture, where consultants are empowered to tackle complex brand challenges alongside a passionate team. Located in London, employees benefit from a vibrant city atmosphere, ample opportunities for professional growth, and mentorship from experienced leaders, all while contributing to the development of world-class brands. With a commitment to inclusion and a focus on personal and collective success, Lippincott offers a rewarding environment for those seeking meaningful and impactful careers.
Contact Details:
Marsh & McLennan Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior Aviation Contracts & Certification Advisor in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Marsh & McLennan Companies. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Marsh & McLennan Companies before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Junior Aviation Contracts & Certification Advisor in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Marsh & McLennan Companies:Your cover letter is your chance to shine! Tell us why you want to work at Marsh & McLennan Companies specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Marsh & McLennan Companies!
How to prepare for a job interview at Marsh & McLennan Companies
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
