Business Development Representative in London

Mercer Marsh Benefits ™ have a fantastic opportunity to join our team as a Business Development Representative. This is a hybrid working role based in London, with a requirement to work in the office 3 days per week.

As a Business Development Representative, you will play a critical role in driving new business opportunities by researching and nurturing prospects to generate qualified leads across all lines of business. This role requires a proactive, tenacious individual who will spend significant time on direct client engagement, data management, analysis, and prospect research. Your work will support sales professionals and contribute directly to revenue growth and business expansion.

We Will Count On You To:

• Lead Generation & Client Engagement (50%): Conduct cold outreach to prospects via calls, emails, and social media to generate new business opportunities. Research target prospects to understand their business challenges, industry context, and key decision-makers. Build and maintain a dynamic prospect list to foster ongoing relationships and pipeline development. Engage with key decision-makers to secure meetings and advance sales conversations.
• Sales Team Support (40%): Maintain and update accurate prospect data within MPower CRM to support effective prospecting and reporting. Perform detailed data analysis to identify trends, opportunities, and insights that inform sales strategies. Conduct thorough prospect research to support targeted outreach and campaign planning. Prepare reports and presentations summarising data findings for internal teams and sales professionals. Support sales professionals across all client sizes with client work and follow-up activities. Arrange and manage events, including follow-up with attendees and no-shows to maximise engagement. Project manage sales campaigns and initiatives, driving activity and ensuring deadlines are met.
• Learning & Development (10%): Develop core skills essential for a successful career in sales, including prospecting, client engagement, communication, and negotiation. Gain hands-on experience through direct interaction with prospects and sales professionals, learning best practices in lead generation and sales support. Receive ongoing coaching and mentorship from experienced colleagues to build confidence and expertise in sales techniques. Continuously improve your understanding of the health and benefits marketplace, products, and client needs to better tailor your approach.

What You Need To Have:

• Previous sales-based work experience demonstrating tenacity and eagerness to engage clients.
• Strong analytical skills and proficiency in Microsoft Office (PowerPoint skills would be particularly beneficial).
• Excellent organisational skills with attention to detail.
• Intellectual curiosity and a drive to develop new skills and progress into a sales role.
• Aptitude for project management, data analysis, and presenting / presentation design.

What Makes You Stand Out:

• Experience managing sales campaigns or projects.
• Demonstrated ability to engage and influence key decision-makers.
• A resilient, tenacious and driven individual with a clear ambition of moving into growth roles.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.