Account Specialist - Global Benefits Management in London

Account Specialist - Global Benefits Management in London

London Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Marsh & McLennan Companies

At a Glance

  • Tasks: Support Account Managers in delivering top-notch client service and project coordination.
  • Company: Join Mercer Marsh Benefits, a leader in global benefits management.
  • Benefits: Enjoy hybrid work, professional development, and a vibrant, inclusive culture.
  • Other info: Great career growth opportunities in a supportive environment.
  • Why this job: Make an impact while working with talented colleagues on exciting global projects.
  • Qualifications: Strong organisational skills, tech-savvy, and a passion for data analysis.

The predicted salary is between 31500 - 38500 £ per year.

We are seeking a talented individual to join our Global Benefits Management team at Mercer Marsh Benefits. The successful candidate for this role will be based in either Bristol, Glasgow or London on a hybrid basis, with a requirement to work 3 days per week in the office. Global Benefits Management (GBM) allows multinational organisations to manage their insured employee benefits around the world more effectively. The Mercer Marsh Benefits (MMB) global GBM solution delivers everything clients need when it comes to local broking renewals, global co-ordination, technology, governance and consulting.

As an Account Specialist, you will support our Account Management team in delivering high-quality client service across global accounts. This role is ideal for an early-career professional who is highly organised, tech-savvy, and interested in client support, data analysis, and project coordination. You will work closely with Account Managers and internal teams locally and globally to help ensure the smooth delivery of client work streams.

We will count on you to:

  • Support Account Managers with day-to-day client account activity
  • Liaise with internal teams across local and global locations
  • Help prepare for and support client calls, including tracking actions and follow-ups
  • Assist with monitoring timelines, deliverables, and priorities
  • Review data to identify key themes, trends, and insights
  • Maintain accurate records, documentation, and status updates
  • Use technology and business systems effectively to support reporting and workflow management
  • Contribute to efficient coordination across accounts and projects

What you need to have:

  • Strong organisational and project management skills
  • Confidence using technology and digital tools
  • An interest in analysing data and identifying trends
  • Strong attention to detail and ability to manage multiple priorities
  • Good communication and collaboration skills
  • A proactive, dependable, and adaptable approach
  • willingness to learn and develop in a fast-paced client environment

What makes you stand out?

  • Existing international benefits experience, with a working knowledge of international employee benefits (e.g. pension, risk benefits, medical).

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Account Specialist - Global Benefits Management in London employer: Marsh & McLennan Companies

Lippincott is an exceptional employer that fosters a collaborative and innovative work culture, where consultants are empowered to tackle complex brand challenges alongside a passionate team. Located in London, employees benefit from a vibrant city atmosphere, ample opportunities for professional growth, and mentorship from experienced leaders, all while contributing to the development of world-class brands. With a commitment to inclusion and a focus on personal and collective success, Lippincott offers a rewarding environment for those seeking meaningful and impactful careers.

Marsh & McLennan Companies

Contact Details:

Marsh & McLennan Companies Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Specialist - Global Benefits Management in London

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

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We think you need these skills to ace Account Specialist - Global Benefits Management in London

Organisational Skills
Project Management
Technical Proficiency
Data Analysis
Attention to Detail
Communication Skills
Collaboration Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Marsh & McLennan Companies. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Marsh & McLennan Companies and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Marsh & McLennan Companies. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Marsh & McLennan Companies's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Marsh & McLennan Companies

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Marsh & McLennan Companies.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

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A full-time HR role at Marsh & McLennan Companies will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

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