Business Development Manager (London)

We are seeking a talented individual to join our Commercial team at Mercer Marsh Benefits. The successful candidate for this role will be based in London on a hybrid basis, with a requirement to work 3 days per week in the office. Mercer Marsh Benefits is a specialist in employee benefits, health insurance and workplace wellness for SMEs, domestic employers and large multinational firms.

Within your role you’ll lead and develop a high-performing team to achieve business objectives, motivate team members, and foster a thriving, innovative culture. You will be expected to have a high presence in and around the Marsh and Mercer Marsh Benefits management teams to create opportunity for the team and for the Southern region.

We will count on you to:

• Proactively identify and pursue new business opportunities to expand services and add value to clients.
• Manage client relationships across all levels, ensuring full scope of services and collaboration with other teams and business units.
• Oversee project management activities, including scope and budget monitoring, and communicate scope changes and financial implications effectively.
• Support complex client engagements, develop intellectual capital, and improve operational efficiencies through innovative approaches.

What you need to have:

• Excellent communication skills and previous experience of managing stakeholders.
• Able to effectively communicate with virtual and in-person team members.
• Prior healthcare / protection experience (or both).
• Achievement and target-oriented mindset with strong relationship management skills.
• Proven technical, product, and process knowledge, along with excellent interpersonal and communication skills.
• Working knowledge of Microsoft Office & other business-related systems / dashboards.
• The ability to manage multiple priorities effectively.

What makes you stand out?

• Strong financial and commercial acumen with excellent analytical and problem-solving skills.
• Exceptional communication skills, both written and verbal, and the ability to manage multiple opportunities simultaneously.
• High emotional intelligence, self-awareness, and a commitment to personal development.
• Demonstrated resilience, drive, and tenacity to overcome barriers while remaining calm under pressure.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.