At a Glance
- Tasks: Build strong client relationships and deliver innovative claims solutions.
- Company: Join Marsh, a leader in the insurance industry with a collaborative culture.
- Benefits: Enjoy 27 days annual leave, private medical cover, and flexible working options.
- Other info: Hybrid work model with excellent career development opportunities.
- Why this job: Make a real impact by advising clients and enhancing their claims management strategies.
- Qualifications: Experience in claims management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a talented individual to join our Claims team at Marsh. This role will be based in Manchester or Leeds. This is a hybrid role that has a requirement of working at least three days a week in the office. Join Marsh as a Senior Claims Executive and become a strategic partner to our Corporate and Commercial clients. Claims Executives play a pivotal role in Marsh's client‑facing Service team acting as trusted claims advisors and relationship managers for our valued clients. This dynamic position is ideal for professionals who excel at building strong partnerships and delivering innovative claims solutions.
Responsibilities
- Build and maintain strong relationships with clients and stakeholders, acting as a trusted claims advisor and advocate.
- Collaborate with clients to analyse claims trends, provide actionable insights and recommend strategies to reduce both the frequency and severity of claims.
- Deliver expert claims management advice allowing clients to enhance their competencies in mitigating the cost, risk and impact of claims.
- Ensure adherence to operational processes and regulatory requirements.
- Demonstrate a commitment to ongoing personal development.
- Manage and deliver projects that drive operational excellence and client satisfaction.
- Champion the Claims Solution proposition, promoting its value to internal teams and external clients.
- Support Marsh in achieving targets by identifying opportunities for product adoption and client engagement.
Qualifications
- Established knowledge of Motor, EL, PL, and Commercial Property claims including end-to-end process management and best practices.
- Strong communicator with the ability to deliver outstanding service to clients at all levels, ensuring their needs are met with professionalism and empathy.
- Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
- Previous experience working within a claims environment either with a broker or insurer is essential.
- Strong understanding of the UK Insurance market including regulatory requirements and industry trends.
- Competent in using Excel, Word, and PowerPoint as essential business tools.
- Driving licence is essential to attend client meetings.
What makes you stand out?
- A positive attitude and a commitment to finding effective solutions for clients and the business.
- Proven ability to develop and maintain strong internal and external relationships, acting as a trusted advisor to clients and stakeholders.
- Confidence in presenting to diverse audiences and exceptional written communication skills.
- Experience assisting clients or policyholders with claims cost reduction, process improvements, and analysis of claims trends.
- Holds or is working towards CII certification, demonstrating commitment to professional development and industry standards.
Work arrangement
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Benefits
- 27 days annual leave, up to 4 days flexible bank holidays.
- Excellent pension contributions, private medical cover, life assurance, income protection.
- Employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments.
- Generous family leave: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.
- Transition support: 8 weeks at 80% of normal work pattern after returning, with 100% of normal salary.
Senior Claims Advisor - Hybrid & Client Partner in Manchester employer: MARSH LLC.
Marsh is an exceptional employer that prioritises employee growth and well-being, offering a hybrid work model that fosters collaboration while allowing flexibility. With a strong commitment to professional development, generous benefits including extensive leave options and health coverage, and a supportive work culture in Manchester or Leeds, Marsh empowers its employees to thrive as trusted advisors in the dynamic insurance landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Advisor - Hybrid & Client Partner in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Senior Claims Advisor role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to claims management. Think about how you can showcase your expertise in Motor, EL, PL, and Commercial Property claims. We want you to shine!
✨Tip Number 3
When you get that interview, remember to ask insightful questions about the company’s approach to client relationships and claims solutions. This shows you’re genuinely interested and ready to contribute to Marsh’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Marsh!
We think you need these skills to ace Senior Claims Advisor - Hybrid & Client Partner in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Advisor role. Highlight your experience in claims management and any relevant qualifications, like CII certification. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Marsh. Share specific examples of how you've built strong client relationships and delivered innovative solutions in your previous roles.
Showcase Your Communication Skills:As a Senior Claims Advisor, strong communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. We love seeing candidates who can engage with clients at all levels!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at MARSH LLC.
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Motor, EL, PL, and Commercial Property claims. Be ready to discuss the end-to-end process management and best practices in these areas. This will show that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built and maintained strong relationships with clients and stakeholders in the past. Highlight your ability to act as a trusted advisor and advocate, as this is crucial for the role. Think of specific instances where your communication skills made a difference.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you analyse claims trends and provide actionable insights. Think of strategies you've recommended in the past to reduce claims frequency and severity. This will demonstrate your proactive approach and problem-solving abilities.
✨Emphasise Your Commitment to Development
Mention any ongoing professional development, like working towards CII certification. Show that you’re committed to staying updated with industry trends and regulatory requirements. This reflects your dedication to personal growth and excellence in the field.
