At a Glance
- Tasks: Build strong client relationships and deliver innovative claims solutions.
- Company: Join Marsh, a leader in the insurance industry with a collaborative culture.
- Benefits: Enjoy 27 days annual leave, private medical cover, and flexible working options.
- Other info: Hybrid work model with excellent career development opportunities.
- Why this job: Make a real impact by advising clients and enhancing their claims management strategies.
- Qualifications: Experience in claims management and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a talented individual to join our Claims team at Marsh. This role will be based in Manchester or Leeds. This is a hybrid role that has a requirement of working at least three days a week in the office. Join Marsh as a Senior Claims Executive and become a strategic partner to our Corporate and Commercial clients. Claims Executives play a pivotal role in Marsh's client‑facing Service team acting as trusted claims advisors and relationship managers for our valued clients. This dynamic position is ideal for professionals who excel at building strong partnerships and delivering innovative claims solutions.
Responsibilities
- Build and maintain strong relationships with clients and stakeholders, acting as a trusted claims advisor and advocate.
- Collaborate with clients to analyse claims trends, provide actionable insights and recommend strategies to reduce both the frequency and severity of claims.
- Deliver expert claims management advice allowing clients to enhance their competencies in mitigating the cost, risk and impact of claims.
- Ensure adherence to operational processes and regulatory requirements.
- Demonstrate a commitment to ongoing personal development.
- Manage and deliver projects that drive operational excellence and client satisfaction.
- Champion the Claims Solution proposition, promoting its value to internal teams and external clients.
- Support Marsh in achieving targets by identifying opportunities for product adoption and client engagement.
Qualifications
- Established knowledge of Motor, EL, PL, and Commercial Property claims including end-to-end process management and best practices.
- Strong communicator with the ability to deliver outstanding service to clients at all levels, ensuring their needs are met with professionalism and empathy.
- Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
- Previous experience working within a claims environment either with a broker or insurer is essential.
- Strong understanding of the UK Insurance market including regulatory requirements and industry trends.
- Competent in using Excel, Word, and PowerPoint as essential business tools.
- Driving licence is essential to attend client meetings.
What makes you stand out?
- A positive attitude and a commitment to finding effective solutions for clients and the business.
- Proven ability to develop and maintain strong internal and external relationships, acting as a trusted advisor to clients and stakeholders.
- Confidence in presenting to diverse audiences and exceptional written communication skills.
- Experience assisting clients or policyholders with claims cost reduction, process improvements, and analysis of claims trends.
- Holds or is working towards CII certification, demonstrating commitment to professional development and industry standards.
Work arrangement
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Benefits
- 27 days annual leave, up to 4 days flexible bank holidays.
- Excellent pension contributions, private medical cover, life assurance, income protection.
- Employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments.
- Generous family leave: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.
- Transition support: 8 weeks at 80% of normal work pattern after returning, with 100% of normal salary.
Claims Executive in Manchester employer: MARSH LLC.
Marsh is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where collaboration and innovation thrive. With a strong commitment to hybrid working, employees enjoy the flexibility of remote work while benefiting from in-office connections and professional development opportunities. The generous benefits package, including extensive leave options and support for personal development, makes Marsh an attractive choice for those seeking a meaningful career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Marsh or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common claims-related questions. Think about how you can showcase your experience with Motor, EL, PL, and Commercial Property claims. We want you to shine as a trusted advisor!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple priorities and met deadlines in past roles. This will demonstrate your ability to handle the dynamic nature of the Claims Executive position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at Marsh. Let’s get you on board!
We think you need these skills to ace Claims Executive in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Executive role. Highlight your experience with Motor, EL, PL, and Commercial Property claims, and showcase how you've built strong relationships with clients in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims management and how your skills align with Marsh's values. Don't forget to mention your commitment to ongoing personal development!
Showcase Your Communication Skills:As a Claims Executive, communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. Use examples from your previous roles where you’ve successfully communicated with clients or stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at MARSH LLC.
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Motor, EL, PL, and Commercial Property claims. Be ready to discuss the end-to-end process management and best practices in these areas. This will show that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships with clients or stakeholders in the past. Think about specific situations where you acted as a trusted advisor and how you managed to deliver outstanding service. This is key for a role that focuses on client partnerships.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you analyse claims trends and provide actionable insights. Think of instances where your recommendations led to reduced claims frequency or severity. This will highlight your strategic thinking and problem-solving abilities.
✨Practice Your Presentation Skills
Since you'll need to present to diverse audiences, practice articulating your thoughts clearly and confidently. Prepare a short presentation on a relevant topic, perhaps related to claims management, to showcase your communication skills during the interview.
