At a Glance
- Tasks: Manage risks, liaise with brokers, and support operational processes in a fast-paced environment.
- Company: Join Marsh, a leading global insurance broker with a collaborative culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Be at the forefront of risk management and make a real impact in the insurance industry.
- Qualifications: Experience in account management or underwriting, with strong communication and organisational skills.
The predicted salary is between 35000 - 45000 £ per year.
Responsibilities
- Rapidly triage incoming risks and prioritise workload to maintain flow.
- Review submissions against delegated authority, underwriting framework, and panel carrier appetite, raising queries with brokers and the Mumbai team.
- Determine whether a risk can be placed under delegated authority or requires referral to a Contract Leader, and liaise with carriers to obtain authorisation.
- Manage endorsements, policy administration tasks, and aggregate queries with accuracy and within SLA.
- Maintain accurate records and updates in the workflow/CRM system.
- Escalate complex or high‑risk cases to Underwriting Managers or the Team Leader as appropriate.
- Act as the primary operational contact for brokers, the Mumbai operations team, and internal colleagues on assigned risks.
- Communicate clearly and professionally with carriers, articulating technical issues and securing approvals when needed.
- Support side projects and continuous improvement initiatives to enhance the Fast Track process.
Qualifications
- Proven experience in account management, underwriting support, policy administration, or a similar operational role within insurance broking or underwriting.
- Exceptional time‑management and prioritisation skills; proven ability to work at pace and manage a heavy workload.
- Excellent verbal and written communication skills, with confidence speaking to brokers and carriers and obtaining approvals.
- Strong organisational skills with high attention to detail and reliable follow‑through.
- Team player with the ability to build effective relationships with Marsh brokers, the Mumbai operations team, and underwriting partners.
- Location & Work Arrangement
This role can be based within our Norwich, London or Birmingham offices. It is a hybrid role requiring at least three days a week working from the office.
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We think you need these skills to ace Fast Track Account Manager (MPS - Marsh Portfolio Solutions) in Birmingham
Risk Assessment
Underwriting Knowledge
Policy Administration
Time Management
Prioritisation Skills
Communication Skills
Organisational Skills
