At a Glance
- Tasks: Bring in new SME clients and service commercial insurance policies.
- Company: Join Marsh Commercial, a leader in the insurance industry.
- Benefits: Hybrid work model, training support, and career growth opportunities.
- Other info: Dynamic team environment with opportunities for further qualifications.
- Why this job: Launch your career in a sustainable industry with real impact.
- Qualifications: Sales or customer-facing experience preferred; strong communication skills essential.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in the Leeds office. This is a hybrid role that requires working at least three days a week in the office.
Within your role as a New Business Client Advisor, you’ll primarily be responsible for bringing in new SME clients to the Enterprise part of the business. Additionally, you’ll be responsible for servicing a range of commercial insurance policies. This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long‑term insurance career.
As a Client Advisor, once you have received initial training and support, you will be responsible for servicing new business clients, which can involve managing renewals, invoicing, producing new quotes, upselling/cross‑selling additional products while handling any additional queries that are presented. We will rely on you to:
- Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Manage all day‑to‑day queries, new business, renewals, amendments and mid‑term adjustments.
- Build and maintain relationships with clients, prospects, client teams and producers to provide best‑in‑class service and drive growth.
- Serve as a client contact for day‑to‑day needs and answer standard or more difficult client questions to improve the client experience.
- Maintain a detailed understanding of changing market conditions and understand and comply with all compliance, professional and transparency standards to better serve clients.
What you need to have:
- Previous experience within a similar Insurance Account Manager role is preferred; however, sales/customer facing experience gained from within a similar role or working environment will be considered.
- Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education.
- Ability to remain calm under pressure and be able to work flexibly when required.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- Experience utilising the Microsoft Office suite and similar products.
What makes you stand out:
- A desire for a long‑term career within the insurance industry.
- A thirst for learning and the opportunity to study for further insurance related qualifications.
- Previous experience within a similar role/industry.
New Business Client Advisor employer: Marsh Commercial
Marsh Commercial is an exceptional employer that fosters a dynamic and supportive work culture in its Leeds office, where employees are encouraged to thrive in their careers. With a strong emphasis on professional development, the company offers comprehensive training and opportunities for further qualifications in the insurance industry, making it an ideal place for those seeking meaningful and rewarding employment. The hybrid working model promotes a healthy work-life balance, while the collaborative environment ensures that every team member feels valued and empowered to contribute to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Client Advisor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You’ll want to be ready to explain why you’re the perfect fit for the New Business Client Advisor role. Keep it concise and focus on your relevant experience and skills. We all know first impressions count!
✨Tip Number 3
Research the company inside out. Understand Marsh Commercial’s values, services, and recent news. This knowledge will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace New Business Client Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Business Client Advisor role. Highlight any relevant experience in insurance or client management, and don’t forget to showcase your communication skills – they’re key for this position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about a career in insurance and how your previous experiences make you a great fit for our team at Marsh Commercial.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles to show how you’ve successfully managed client relationships or handled multiple enquiries. This will help us see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marsh Commercial
✨Know Your Stuff
Before the interview, make sure you understand the basics of commercial insurance and the role of a New Business Client Advisor. Brush up on key terms and concepts, as well as the specific services offered by the company. This will show your enthusiasm and readiness to dive into the industry.
✨Showcase Your Skills
Highlight your previous experience in sales or customer-facing roles. Be ready to discuss specific examples where you've successfully managed client relationships or handled difficult queries. This will demonstrate your ability to thrive in a client-focused environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the insurance sector. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple enquiries and tasks, be prepared to discuss how you prioritise and organise your workload. Share examples of tools or methods you use to stay on top of your responsibilities, which will reassure them of your capability to handle the demands of the job.
