At a Glance
- Tasks: Bring in new SME clients and service commercial insurance policies.
- Company: Join Marsh Commercial, a global leader in risk and insurance.
- Benefits: Professional development, hybrid work, and a vibrant inclusive culture.
- Other info: Dynamic environment with support for further qualifications and career advancement.
- Why this job: Launch your career in a sustainable industry with growth opportunities.
- Qualifications: Sales or customer-facing experience preferred; strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in either Cardiff or Exeter. This is a hybrid role that has a requirement of working at least four days per week in the office.
Within your role as a New Business Client Advisor, you’ll primarily be responsible for bringing in new SME clients to the Enterprise part of the business. Additionally, you’ll be responsible for servicing a range of commercial insurance policies. This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long-term insurance career.
As a Client Advisor, once you have received initial training and support, you will be responsible for servicing new business clients, which can involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.
We will rely on you to:
- Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Manage all day-to-day queries, new business, renewals, amendments and mid-term adjustments.
- Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
- Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
- Maintain a detailed understanding of changing market conditions and comply with all compliance, professional and transparency standards to better serve clients.
What you need to have:
- Previous experience within a similar Insurance Account Manager role is preferred; however, sales/client/customer facing experience gained from within a similar role or working environment will be considered.
- Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education.
- Ability to remain calm under pressure and work flexibly when required.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- Experience utilising the Microsoft Office suite and similar products.
What makes you stand out:
- A desire for a long-term career within the insurance industry.
- A thirst for learning and the opportunity to study for further insurance related qualifications.
- Previous experience within a similar role/industry.
- Excel, Word & Outlook knowledge.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
New Business Client Advisor in Cardiff employer: Marsh Commercial
Marsh Commercial is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture. With opportunities for career growth in the dynamic insurance industry, employees benefit from supportive leadership and a collaborative work environment in Cardiff or Exeter. The hybrid work model allows for flexibility while ensuring meaningful engagement with talented colleagues, making it an ideal place for those seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Client Advisor in Cardiff
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Marsh Commercial). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Marsh Commercial. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace New Business Client Advisor in Cardiff
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Marsh Commercial.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Marsh Commercial. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Marsh Commercial
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Marsh Commercial to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Marsh Commercial, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Marsh Commercial's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
