Marsh is seeking an Operations Manager to join the Service Resolution and Customer Experience team at Now: Pensions in Nottingham. The role is hybrid, requiring a minimum of two days in the office each week.
You will oversee a busy function handling complaints, Trustpilot, and social media responses, with a focus on governance, reporting, and process improvement. Strong leadership and data-driven decision making are essential.
Service Resolution Ops Manager - Hybrid (Nottingham) employer: Marsh Agency
Marsh Agency is an attractive employer due to its focus on professional development and a collaborative work culture. The hybrid work model allows employees to maintain a healthy work-life balance while contributing to significant projects in the M&A advisory space. Opportunities for growth and engagement in innovative solutions make it a compelling workplace.
