At a Glance
- Tasks: Support clinical staff with administrative workflows, ensuring efficiency and accuracy.
- Company: Join a dedicated healthcare team focused on high-quality patient service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Collaborative team of nine with a focus on health and safety.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: 2 years of office/admin experience, preferably in a GP practice.
The predicted salary is between 25272 - 25272 £ per year.
This role is 37.5 hours per week, working Monday to Friday, 7.5 hours per day. As a Patient Administration Support Officer, you will support clinical staff and senior teams across two sites, managing a range of administrative workflows including prescriptions, patient registrations, record amendments, deductions and recall systems for long‑term conditions and childhood immunisations.
Main Duties of the Job
The primary focus of this role is to ensure the busy administrative workflows are maintained efficiently and accurately. You will work collaboratively as part of a team of nine:
- 1 Medical Notes Summariser/Patient Administration Support Officer
- 2 Senior Clinical Assistants
- 2 Clinical Assistants
Job Responsibilities
To ensure that workflow for the PASO Team is kept up to date and output is delivered on time, supporting the partnership in providing a high‑quality service.
Information Technology
Have a working knowledge of all relevant systems. Ensure compliance with the security policy.
Health and Safety
Take reasonable care of yourself and others at work. Co‑operate with the practice to carry out legal duties. Do not intentionally or recklessly interfere with any health and safety provisions, including personal protective equipment.
Any other duties requested by Partners or the Practice Management Team. This job description may be reviewed or revised from time to time as the practice develops.
Experience
Worked in an office/administration environment for 2 years. Worked in a GP Practice for a minimum of 2 years. Experience working within an administration team in a GP Practice. Knowledge of prescriptions within Emis WEB.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
£25,272 a year – pro rata to full‑time equivalent (37.5 hrs per week).
Patient Administration Support Officer in South Shields employer: Marsden road health centre
As a Patient Administration Support Officer, you will thrive in a supportive and collaborative work environment that prioritises employee well-being and professional growth. Our commitment to high-quality service is matched by our dedication to fostering a culture of teamwork and continuous development, ensuring that you have the resources and opportunities to excel in your role. Located across two sites, we offer a dynamic workplace where your contributions directly impact patient care and administrative efficiency.
Contact Details:
Marsden road health centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administration Support Officer in South Shields
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like working as a Patient Administration Support Officer and might even refer you directly.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Emis WEB and other relevant systems. Show us you’re not just a paper pusher but someone who can hit the ground running with tech skills!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on teamwork and workflow management scenarios. We want to see how you handle real-life situations that come up in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Patient Administration Support Officer in South Shields
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in an office or administration environment, especially if you've worked in a GP practice. We want to see how your skills match the role of Patient Administration Support Officer!
Showcase Relevant Skills:Don’t forget to mention your knowledge of systems like Emis WEB and any experience with prescriptions. We love seeing candidates who can hit the ground running and support our clinical staff effectively.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role of Patient Administration Support Officer!
How to prepare for a job interview at Marsden road health centre
✨Know Your Stuff
Make sure you brush up on your knowledge of administrative workflows, especially in a healthcare setting. Familiarise yourself with terms like prescriptions, patient registrations, and record amendments. This will show that you're not just interested in the role but also understand its demands.
✨Show Team Spirit
Since you'll be working as part of a team, it's crucial to demonstrate your ability to collaborate. Think of examples from your past experiences where you worked effectively with others, especially in a busy environment. Highlighting your teamwork skills can really set you apart.
✨Be Tech-Savvy
As a Patient Administration Support Officer, you'll need to be comfortable with IT systems, particularly Emis WEB. If you have experience with this software or similar systems, make sure to mention it. If not, do a bit of research to show your willingness to learn.
✨Prepare for Compliance Questions
Given the importance of health and safety in this role, be ready to discuss how you ensure compliance in your work. Think about past situations where you had to follow policies or procedures and be prepared to share those examples during the interview.
