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- Tasks: Lead digital transformation in pet health by engaging veterinary clinics and promoting innovative services.
- Company: Join Royal Canin, a global leader in pet health nutrition with a passion for pets.
- Benefits: Competitive salary, bonus potential, private healthcare, generous leave, and wellness support.
- Other info: Dynamic role with opportunities to attend industry events and collaborate with passionate teams.
- Why this job: Make a real impact on pet health while working with cutting-edge digital technology.
- Qualifications: Proactive individual with a background in IT or science and strong communication skills.
The predicted salary is between 39000 - 40000 £ per year.
£39,000 – £40,000 base salary plus bonus up to £7,000-£15,000
Territory: Northern England & Scotland
Mon - Fri 37.5 Hrs per week
Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you.
The Role: This is a field-based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved).
What’s in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions.
- Private healthcare + equal parental leave
- Generous pension (up to 9% contribution)
- Life assurance (4x salary)
- EV salary sacrifice scheme
- Gym membership & wellbeing support
- Annual leave starting at 24 days, rising to 32 with service
What We’re Looking For:
- Proactive and results-driven individual with a passion for digital technology and the veterinary industry.
- Professional qualification in IT, science, or a related field.
- Knowledge and experience working with digital systems.
- Strong planning and problem-solving abilities, with a customer-focused mindset.
- Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory.
- A clean driving record is required.
Desirable Experience:
- Proven track record in sales or account management.
- In-depth knowledge or direct experience of the veterinary industry.
Key Responsibilities:
- Identify and prospect new business opportunities to expand our digital footprint.
- Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
- Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success.
- Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
- Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives.
- Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador.
- Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy.
What You Can Expect From Mars:
- Work alongside 130,000+ Associates worldwide guided by our Five Principles
- Be part of a purpose-driven company shaping “the world we want tomorrow”
- Access world-class training & development from day one
- Join a company with an industry-leading salary and benefits package
Veterinary Digital Services Business Manager employer: Mars
Contact Detail:
Mars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Digital Services Business Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with pet professionals. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for pets and technology in every conversation. When you meet potential employers, let your enthusiasm shine through – it’s contagious and memorable!
✨Tip Number 3
Prepare for interviews by researching the company and its digital services. Tailor your answers to show how your skills align with their mission of improving pet health.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Veterinary Digital Services Business Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for pet health and digital technology shine through. We want to see that you genuinely care about improving the lives of pets and how you can contribute to our mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in sales, account management, or the veterinary industry. We love seeing how your background aligns with the role of Digital Services Business Manager.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your skills and achievements at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Mars
✨Know Your Stuff
Make sure you brush up on Royal Canin's digital services and how they impact the veterinary community. Familiarise yourself with their products and be ready to discuss how you can help clinics adopt these tools effectively.
✨Show Your Passion
Let your enthusiasm for pet health and technology shine through. Share personal stories or experiences that highlight your commitment to improving the lives of pets, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like recruiting a new clinic or addressing a challenge with a digital tool. Think of examples from your past experience that demonstrate your problem-solving skills and customer-focused mindset.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about the role, the team, and the company’s future plans. This shows your genuine interest and helps you assess if it’s the right fit for you.