At a Glance
- Tasks: Lead veterinary clinics to digital success and optimise their home delivery performance.
- Company: Join Vetsource, part of the global Mars brand, in a dynamic role.
- Benefits: Competitive salary, private healthcare, generous pension, and 24-32 days annual leave.
- Other info: Expect travel across the UK with opportunities for professional growth.
- Why this job: Make a real impact on veterinary practices while helping pets and their owners.
- Qualifications: Experience in account management or customer success, preferably in veterinary or healthcare sectors.
The predicted salary is between 43000 - 47000 € per year.
📍 Coventry, Leeds, Leicestershire, Northampton
💷 £43,000-£47,000 dependent on experience
🎁 + Company car and exceptional benefits
⏰ 37.5 Hrs per week - Mon -Fri
🌟 Why Join Us? As Vetsource International, part of the Mars global brand, expands within the UK, the Clinic Activation Lead exists to ensure that every veterinary clinic that signs onto the platform successfully transitions from a 'lead' to a 'high-performing digital business'.
💼 The Role: This role focuses on the critical post-signature phase: onboarding clinics, training staff, building workflows, and 'farming' existing accounts to optimise their home delivery performance. By digitising their services, this role helps clinics retain business in-house and grow revenue. Furthermore, this role assists clinics in freeing up more team time for the treatment of pets and engagement with pet owners, while Vetsource conveniently delivers prescriptions and nutrition products directly to the pet owner's home. This is a role that requires regular travel across the UK. Candidates should expect to spend several days per week on the road, meeting customers and prospects nationwide. To support efficient coverage, candidates ideally based in the Midlands with easy access to the M1 and/or M6, enabling travel in all directions. Overnight stays will be required depending on customer locations and meeting schedules.
⭐ What's in it for you? Private healthcare + equal parental leave, generous pension (up to 9% contribution), life assurance (4x salary), annual leave starting at 24 days, rising to 32 with service.
✅ What We're Looking For:
- Proven experience in account management, onboarding, implementation, or customer success, ideally within the veterinary, animal health, healthcare, or SaaS sectors.
- Strong ability to work with veterinary surgeons, nurses, practice managers, and client care teams to design and embed effective clinical and administrative workflows.
- Confident and credible trainer, with experience delivering in‑practice training to multidisciplinary veterinary teams and driving sustained behaviour change.
- Demonstrated success in optimising existing veterinary accounts, increasing digital adoption, home delivery usage, and electronic product recommendations.
- Excellent stakeholder management and problem‑solving skills, with the ability to identify and resolve common practice pain points such as time pressures, client compliance, and operational inefficiencies.
- Highly organised and self‑motivated, with experience managing a large territory, extensive travel, and autonomous scheduling to support clinics across a national footprint.
📝 Key Responsibilities: Onboarding
Veterinary Business Growth Lead - Vetsource in Norfolk employer: Mars
Vetsource International, part of the renowned Mars global brand, is an exceptional employer that prioritises employee well-being and professional growth. With a strong focus on work-life balance, generous benefits including private healthcare and a robust pension scheme, and a supportive culture that fosters collaboration and innovation, employees are empowered to thrive in their roles. The dynamic nature of the Veterinary Business Growth Lead position offers unique opportunities for travel and engagement with veterinary clinics across the UK, making it a rewarding career choice for those passionate about animal health.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Business Growth Lead - Vetsource in Norfolk
✨Tip Number 1
Network like a pro! Get out there and connect with people in the veterinary field. Attend industry events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, be ready to demonstrate how you can help them grow their business. Bring examples of your past successes and be prepared to discuss how you can optimise their operations.
✨Tip Number 3
Follow up after meetings! If you've had a chat with someone about a role or opportunity, drop them a quick email thanking them for their time and reiterating your interest. It shows you're keen and keeps you fresh in their mind.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you at Vetsource. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show you’re genuinely interested in joining our team!
We think you need these skills to ace Veterinary Business Growth Lead - Vetsource in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Veterinary Business Growth Lead. Highlight your experience in account management and onboarding, especially within the veterinary or healthcare sectors. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping veterinary clinics grow and how your background makes you the perfect fit for this role. Let us know why you want to join Vetsource and what excites you about the position.
Showcase Your Training Experience:Since this role involves training veterinary teams, be sure to highlight any relevant experience you have in delivering training or workshops. We love seeing examples of how you've driven behaviour change and improved workflows in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mars
✨Know Your Stuff
Make sure you brush up on Vetsource's services and how they help veterinary clinics. Understand the onboarding process and be ready to discuss how you can optimise existing accounts and increase digital adoption.
✨Showcase Your Training Skills
Since this role involves training veterinary teams, prepare examples of your past training experiences. Think about how you’ve successfully delivered in-practice training and driven behaviour change in previous roles.
✨Demonstrate Problem-Solving Prowess
Be ready to discuss common pain points in veterinary practices and how you would address them. Highlight your stakeholder management skills and provide specific examples of how you've resolved operational inefficiencies.
✨Plan Your Travel Strategy
Given the travel requirements, show that you’re organised and self-motivated. Discuss how you would manage your time effectively while covering a large territory, and be prepared to talk about your experience with autonomous scheduling.
