At a Glance
- Tasks: Lead digital transformation in pet health by engaging veterinary clinics and promoting innovative services.
- Company: Join Royal Canin, a global leader in pet health nutrition with a passion for pets.
- Benefits: Competitive salary, bonus potential, private healthcare, generous leave, and wellness support.
- Other info: Dynamic role with opportunities to attend industry events and collaborate with passionate teams.
- Why this job: Make a real impact on pet health while working with cutting-edge digital technology.
- Qualifications: Proactive individual with IT or science qualifications and experience in digital systems.
The predicted salary is between 39000 - 40000 € per year.
Territory: Northern England & Scotland
£39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits
Mon - Fri 37.5 Hrs per week
Why Join Us?
At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health.
If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you.
The Role
This is a field-based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands.
We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools.
You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice.
Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved).
What's in it for you?
This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions.
- Private healthcare + equal parental leave
- Generous pension (up to 9% contribution)
- Life assurance (4x salary)
- EV salary sacrifice scheme
- Gym membership & wellbeing support
- Annual leave starting at 24 days, rising to 32 with service
What We're Looking For
- Proactive and results-driven individual with a passion for digital technology and the veterinary industry.
- Professional qualification in IT, science, or a related field.
- Knowledge and experience working with digital systems.
- Strong planning and problem-solving abilities, with a customer-focused mindset.
- Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory.
- Driver's License: A clean driving record is required.
Desirable experience:
- Proven track record in sales or account management.
- In-depth knowledge or direct experience of the veterinary industry.
Key Responsibilities
- Identify and prospect new business opportunities to expand our digital footprint.
- Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
- Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success.
- Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
- Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives.
- Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador.
- Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy.
What You Can Expect from Mars
- Work alongside 130,000+ Associates worldwide guided by our Five Principles.
- Be part of a purpose-driven company shaping 'the world we want tomorrow'.
- Access world-class training & development from day one.
- Join a company with an industry-leading salary and benefits package.
Pet Care Digital Services Manager in Chester-le-Street employer: Mars
At Royal Canin, we are dedicated to enhancing the lives of pets through innovative digital solutions and a collaborative work culture. As a Pet Care Digital Services Manager, you will enjoy exceptional benefits including private healthcare, generous pension contributions, and opportunities for professional growth within a purpose-driven company. Join us in Northern England and Scotland to make a meaningful impact on pet health while being part of a forward-thinking team that values your passion for technology and veterinary care.
StudySmarter Expert Advice🤫
We think this is how you could land Pet Care Digital Services Manager in Chester-le-Street
✨Tip Number 1
Network like a pro! Get out there and connect with people in the veterinary industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Show off your passion for pets and technology! When you get the chance to chat with hiring managers or at interviews, share your enthusiasm for how digital tools can improve pet health. We want to see that fire in your belly – it could set you apart from the competition!
✨Tip Number 3
Practice makes perfect! Before any interview, do a mock session with a friend or family member. Focus on articulating your experience with digital systems and how they relate to the veterinary field. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team. Don’t miss out on this opportunity to make a difference in pet health!
We think you need these skills to ace Pet Care Digital Services Manager in Chester-le-Street
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Pet Care Digital Services Manager role. Highlight your experience in digital technology and the veterinary industry, as well as any relevant qualifications. We want to see how your skills align with our mission at Royal Canin!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for improving pet health through technology. Share specific examples of how you've driven results in previous roles, and let us know why you're excited about this opportunity.
Showcase Your Communication Skills:As a Digital Services Business Manager, strong communication is key. In your application, demonstrate your ability to present ideas clearly and effectively. Whether it's through your CV or cover letter, we want to see that you can engage and educate others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at Royal Canin!
How to prepare for a job interview at Mars
✨Know Your Stuff
Make sure you brush up on Royal Canin's digital services and how they impact pet health. Familiarise yourself with their products and the veterinary industry to show your genuine passion and knowledge during the interview.
✨Showcase Your Skills
Prepare to discuss your experience with digital systems and sales. Have specific examples ready that demonstrate your problem-solving abilities and how you've successfully engaged clients in the past.
✨Be a People Person
Since this role involves building relationships with veterinary clinics, practice your communication skills. Think of ways to convey your customer-focused mindset and how you can effectively train and educate staff on digital tools.
✨Plan Your Territory Strategy
Come prepared with ideas on how you would manage a territory of up to 750 accounts. Show your planning skills by discussing how you would identify new business opportunities and engage with existing clients to drive growth.
