At a Glance
- Tasks: Lead the evolution of our Customer Planning platform and drive user adoption across global markets.
- Company: Join Mars Snacking, a leader in innovation and transformation in the FMCG sector.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Work in a collaborative culture focused on user-centricity and continuous improvement.
- Why this job: Be part of a bold transformation journey and make a real impact on product innovation.
- Qualifications: 5+ years in product management, preferably in finance or FMCG, with strong leadership skills.
The predicted salary is between 70000 - 90000 € per year.
At Mars Snacking, we are on an ambitious journey to rewire and almost double the size of our business by 2030. We see digital and data as an increasing multiplier of value across not just Mars Wrigley, but also the Health and Wellness and Retail global business units of Mars Snacking.
Mars Snacking has embarked on a multi-year transformation programme with the ambition to ‘boldly re-imagine how we work’. Breaking down function silos, introducing standardisation and seamless processes. Doing things differently by embracing product operating model, big data and digital automation whilst leveraging AI to predict future possibilities, re-wiring how we work for the Next Horizon.
Mars Snacking Digital Technologies recognises that to successfully execute this ambitious transformation requires the shift to a Product-led organization while fostering an innovation culture. This shift will not only accelerate our ability to adapt to change but also ensure that we remain agile and responsive as we navigate the Next Horizon of our journey.
The primary focus of the role is to lead the ongoing evolution and global scaling of our flagship Customer Planning platform, driving adoption, value realization and roadmap delivery across markets. As a secondary scope, the role will also contribute to the early shaping of a second Product still at idea stage.
This is a senior, outcome-focused role for an experienced enterprise Product Manager who can set direction, co-develop a roadmap with clear business value, and bring senior stakeholders along on the journey. This role must also have a strong blend of leadership skills and the ability to manage product teams and effectively communicate, collaborate with, and influence business and technical leaders.
Key Responsibilities- Make data-driven product decisions, using adoption metrics, user feedback, usage analytics and business KPIs to continuously refine scope, prioritisation and investment for the Customer Planning platform.
- Own the functional roadmap for the Customer Planning platform, co-developed with the business Product Owner. Balance new feature development, platform stability, technical debt, market-specific localisation and the rollout to new markets into a coherent, sequenced plan that delivers measurable business value.
- Drive user adoption and OKR delivery across deployed markets. Define the adoption and health metrics that matter, run regular product reviews with market leads, and proactively partner with them on enablement, change management and value realisation, in the spirit of a SaaS Customer Success function applied to an internal product.
- Act as the voice of the user, building durable relationships with market leads and power users, channelling their feedback into the roadmap, and ensuring product decisions stay grounded in real user needs rather than internal assumptions.
- Partner with the business Product Owner as a true counterpart in the Product Delivery Model. One accountable for technology delivery, the other for business outcomes, operating as a single, aligned leadership pair.
- Orchestrate stakeholder alignment across Global Process Owners (GPOs), regional and local functional leaders in Sales and Integrated Business Planning, surfacing competing priorities and driving them to clear, defensible decisions.
- Run Product Councils and senior governance forums, communicating roadmap, progress, risks and trade-offs in a way that earns trust and unlocks decisions at the right altitude.
- Lead the product team indirectly, up to twenty associates and contractors, setting clear priorities, removing blockers and fostering a culture of user-centricity, accountability and continuous improvement.
- Manage the product line budget for the Customer Planning platform, making transparent trade-offs and demonstrating clear ROI to leadership.
- Contribute to the early shaping of a second product as a secondary scope, supporting business stakeholders to validate the problem and frame an initial MVP from idea stage. This product has its own funded team and dedicated budget, which the role will also be accountable for managing.
- Proven experience in product management and business capability development in finance area.
- Experience with FMCG preferred.
- 5+ years of experience with Data & Analytics Products.
- Recent experience as global transformation programs is preferred.
Global Product Manager - Customer Planning in Bolton employer: Mars
At Mars Snacking, we pride ourselves on being an exceptional employer that champions innovation and collaboration in a dynamic work environment. Our commitment to employee growth is evident through our multi-year transformation programme, which not only empowers our teams to embrace digital advancements but also fosters a culture of continuous improvement and user-centricity. With a focus on meaningful work and the opportunity to lead impactful projects, our Global Product Manager role offers a unique chance to shape the future of customer planning while enjoying the benefits of a supportive and agile workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Global Product Manager - Customer Planning in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to be able to discuss how your experience aligns with their goals, especially around data-driven decision-making and user-centricity.
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your value and how you can contribute to their transformation journey. We recommend rehearsing with friends or using mock interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Product Manager - Customer Planning in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Global Product Manager role. Highlight your product management experience, especially in data-driven environments, and don’t forget to mention any relevant FMCG experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about product management and how your background makes you the perfect fit for our ambitious transformation journey at Mars Snacking.
Showcase Your Data Skills:Since this role is all about making data-driven decisions, be sure to include examples of how you've used data analytics in your previous roles. We want to see how you’ve driven user adoption and measured success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Mars
✨Know Your Product Inside Out
Before the interview, dive deep into Mars Snacking's Customer Planning platform. Understand its features, benefits, and how it fits into the broader transformation goals. This will help you speak confidently about how you can drive adoption and value realisation.
✨Showcase Your Data-Driven Mindset
Prepare examples of how you've used data to make product decisions in the past. Be ready to discuss specific metrics you've tracked and how they influenced your roadmap. This aligns perfectly with the role's focus on making data-driven product decisions.
✨Demonstrate Stakeholder Management Skills
Think of instances where you've successfully aligned diverse stakeholders. Highlight your ability to communicate effectively and build relationships, as this role requires orchestrating alignment across various leaders and teams.
✨Emphasise User-Centricity
Be prepared to discuss how you've acted as the voice of the user in previous roles. Share stories about how you've gathered user feedback and incorporated it into product development, ensuring that decisions are grounded in real user needs.