At a Glance
- Tasks: Lead the onboarding of veterinary clinics and optimise their digital services.
- Company: Join Vetsource, part of the global Mars brand, focused on veterinary innovation.
- Benefits: Competitive salary, private healthcare, generous pension, and 24-32 days annual leave.
- Other info: Dynamic role with extensive travel across the UK and opportunities for personal development.
- Why this job: Make a real impact in veterinary care while enjoying travel and professional growth.
- Qualifications: Experience in account management or customer success, ideally in veterinary or healthcare sectors.
The predicted salary is between 43000 - 47000 € per year.
Coventry, Leeds, Leicestershire, Northampton
£43,000-£47,000 dependent on experience + Company car and exceptional benefits
37.5 Hrs per week - Mon - Fri
Why Join Us?
As Vetsource International, part of the Mars global brand, expands within the UK, the Clinic Activation Lead exists to ensure that every veterinary clinic that signs onto the platform successfully transitions from a 'lead' to a 'high-performing digital business.
The Role
This role focuses on the critical post-signature phase: onboarding clinics, training staff, building workflows, and 'farming' existing accounts to optimise their home delivery performance. By digitising their services, this role helps clinics retain business in-house and grow revenue. Furthermore, this role assists clinics in freeing up more team time for the treatment of pets and engagement with pet owners, while Vetsource conveniently delivers prescriptions and nutrition products directly to the pet owner's home. This is a role that requires regular travel across the UK. Candidates should expect to spend several days per week on the road, meeting customers and prospects nationwide. To support efficient coverage, candidates ideally based in the Midlands with easy access to the M1 and/or M6, enabling travel in all directions. Overnight stays will be required depending on customer locations and meeting schedules.
What's in it for you?
- Private healthcare + equal parental leave
- Generous pension (up to 9% contribution)
- Life assurance (4x salary)
- Annual leave starting at 24 days, rising to 32 with service
What We're Looking For
- Proven experience in account management, onboarding, implementation, or customer success, ideally within the veterinary, animal health, healthcare, or SaaS sectors
- Strong ability to work with veterinary surgeons, nurses, practice managers, and client care teams to design and embed effective clinical and administrative workflows
- Confident and credible trainer, with experience delivering in‐practice training to multidisciplinary veterinary teams and driving sustained behaviour change
- Demonstrated success in optimising existing veterinary accounts, increasing digital adoption, home delivery usage, and electronic product recommendations
- Excellent stakeholder management and problem‐solving skills, with the ability to identify and resolve common practice pain points such as time pressures, client compliance, and operational inefficiencies
- Highly organised and self‐motivated, with experience managing a large territory, extensive travel, and autonomous scheduling to support clinics across a national footprint
Key Responsibilities
- Onboarding & Launch: Lead the end-to-end setup of newly signed clinics across mainland UK. Gather necessary data to create the online store and manage the enrolment process through to a successful launch.
- Workflow Integration & Embedding: Build and implement bespoke clinical and administrative workflows with Front of House teams and Vets. Ensure Vetsource is incorporated into daily routines, from the consultation room to the reception desk, to remove friction and drive adoption.
- Clinic
Veterinary Business Growth Lead - Vetsource in Ansty employer: Mars
Vetsource International, part of the renowned Mars global brand, offers an exceptional work environment for the Veterinary Business Growth Lead role. With a strong focus on employee well-being, the company provides private healthcare, generous pension contributions, and ample annual leave that increases with service. The collaborative culture fosters professional growth through world-class training and development opportunities, making it an ideal place for those looking to make a meaningful impact in the veterinary sector while enjoying the benefits of a supportive and purpose-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Business Growth Lead - Vetsource in Ansty
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meet-ups related to veterinary services. It's all about making connections and getting your name out there—who knows, you might bump into someone from Vetsource!
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to introduce yourself to a potential employer. Keep it concise and highlight your experience in account management and onboarding—make sure they remember you!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the Veterinary Business Growth Lead role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team at Vetsource!
We think you need these skills to ace Veterinary Business Growth Lead - Vetsource in Ansty
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Veterinary Business Growth Lead. Highlight your experience in account management and onboarding, especially within the veterinary or healthcare sectors. We want to see how your skills align with our mission at Vetsource!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping veterinary clinics grow and how you can make a difference. Be sure to mention any relevant training or problem-solving experiences that showcase your fit for the role.
Showcase Your Training Skills:Since this role involves training veterinary teams, share examples of your past training experiences. We love to see how you've successfully engaged teams and driven change in previous roles. Let us know how you can bring that expertise to Vetsource!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Mars
✨Know Your Stuff
Make sure you understand Vetsource's mission and how they help veterinary clinics transition to digital services. Familiarise yourself with their platform and think about how your experience in account management or customer success can directly benefit their goals.
✨Showcase Your Training Skills
Since the role involves training veterinary teams, prepare to discuss your past experiences in delivering training sessions. Bring examples of how you've successfully engaged teams and driven behaviour change, especially in a clinical setting.
✨Be Ready to Problem-Solve
Think of common pain points that veterinary clinics face, like time pressures or operational inefficiencies. Be prepared to share how you've identified and resolved similar issues in your previous roles, showcasing your stakeholder management skills.
✨Plan Your Travel Strategy
As this role requires regular travel, demonstrate your organisational skills by discussing how you manage your schedule effectively. Mention any experience you have with covering large territories and how you ensure efficient client visits.
