At a Glance
- Tasks: Onboard and train veterinary clinics to optimise their digital services and home delivery.
- Company: Join Vetsource, part of the Mars global brand, known for its innovative approach.
- Benefits: Enjoy private healthcare, generous pension, life assurance, and up to 32 days annual leave.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in the veterinary field while travelling across the UK.
- Qualifications: Experience in account management or customer success, ideally in veterinary or healthcare sectors.
The predicted salary is between 43000 - 47000 € per year.
Coventry, Leeds, Leicestershire, Northampton
£43,000-£47,000 dependent on experience + Company car and exceptional benefits
37.5 Hrs per week - Mon - Fri
Why Join Us?
As Vetsource International, part of the Mars global brand, expands within the UK, the Clinic Activation Lead exists to ensure that every veterinary clinic that signs onto the platform successfully transitions from a 'lead' to a 'high-performing digital business.
The Role
This role focuses on the critical post-signature phase: onboarding clinics, training staff, building workflows, and 'farming' existing accounts to optimise their home delivery performance. By digitising their services, this role helps clinics retain business in-house and grow revenue. Furthermore, this role assists clinics in freeing up more team time for the treatment of pets and engagement with pet owners, while Vetsource conveniently delivers prescriptions and nutrition products directly to the pet owner's home.
This is a role that requires regular travel across the UK. Candidates should expect to spend several days per week on the road, meeting customers and prospects nationwide. To support efficient coverage, candidates ideally based in the Midlands with easy access to the M1 and/or M6, enabling travel in all directions. Overnight stays will be required depending on customer locations and meeting schedules.
What's in it for you?
- Private healthcare + equal parental leave
- Generous pension (up to 9% contribution)
- Life assurance (4x salary)
- Annual leave starting at 24 days, rising to 32 with service
What We're Looking For
- Proven experience in account management, onboarding, implementation, or customer success, ideally within the veterinary, animal health, healthcare, or SaaS sectors
- Strong ability to work with veterinary surgeons, nurses, practice managers, and client care teams to design and embed effective clinical and administrative workflows
- Confident and credible trainer, with experience delivering in‑practice training to multidisciplinary veterinary teams and driving sustained behaviour change
- Demonstrated success in optimising existing veterinary accounts, increasing digital adoption, home delivery usage, and electronic product recommendations
- Excellent stakeholder management and problem‑solving skills, with the ability to identify and resolve common practice pain points such as time pressures, client compliance, and operational inefficiencies
- Highly organised and self‑motivated, with experience managing a large territory, extensive travel, and autonomous scheduling to support clinics across a national footprint
Key Responsibilities
- Onboarding & Launch: Lead the end-to-end setup of newly signed clinics across mainland UK. Gather necessary data to create the online store and manage the enrolment process through to a successful launch.
- Workflow Integration & Embedding: Build and implement bespoke clinical and administrative workflows with Front of House teams and Vets. Ensure Vetsource is incorporated into daily routines, from the consultation room to the reception desk, to remove friction and drive adoption.
- Clinic
Veterinary Business Growth Lead - Vetsource in Acocks Green employer: Mars
Vetsource International, part of the renowned Mars global brand, offers an exceptional work environment for the Veterinary Business Growth Lead role. With a strong focus on employee well-being, the company provides private healthcare, generous pension contributions, and ample annual leave that increases with service. The collaborative culture fosters professional growth through world-class training and development opportunities, making it an ideal place for those looking to make a meaningful impact in the veterinary sector while enjoying the benefits of a supportive and purpose-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Business Growth Lead - Vetsource in Acocks Green
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and local meet-ups to connect with veterinary professionals. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous successes in account management or onboarding. This will help you stand out during interviews and demonstrate your value.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on how you've solved problems and improved processes in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Vetsource and being part of our mission to enhance veterinary care.
We think you need these skills to ace Veterinary Business Growth Lead - Vetsource in Acocks Green
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Veterinary Business Growth Lead. Highlight your experience in account management and onboarding, especially within the veterinary or healthcare sectors. We want to see how your skills align with what Vetsource is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping veterinary clinics grow and how your background makes you the perfect fit. Don’t forget to mention your training experience and problem-solving skills!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to optimise accounts and drive digital adoption. Numbers speak volumes, so if you've increased revenue or improved workflows, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from the Vetsource team!
How to prepare for a job interview at Mars
✨Know Your Stuff
Make sure you understand Vetsource's mission and how they help veterinary clinics transition to digital services. Brush up on your knowledge of account management and onboarding processes, especially in the veterinary or SaaS sectors. This will show that you're genuinely interested and prepared.
✨Showcase Your Training Skills
Since the role involves training veterinary teams, be ready to discuss your experience in delivering training sessions. Prepare examples of how you've successfully engaged teams in the past and driven behaviour change. Highlight any specific techniques you used to make training effective.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've identified and resolved pain points for clients or teams. Be prepared to share these examples during the interview, focusing on your approach to problem-solving and how it led to improved outcomes for the business.
✨Be Ready for Travel Talk
Since this role requires regular travel, be prepared to discuss your experience managing a large territory and how you organise your schedule. Show that you're comfortable with the travel demands and can handle the logistics of meeting clients across the UK.
