Account Director- Shopper Marketing in City of London

Ready to lead big brands, shape brilliant work, and inspire a high-performing team? This role sits at the heart of our agency - owning client relationships, guiding teams, and helping deliver creative, effective shopper marketing across channels.

The Agency Mars United Commerce is an award-winning, global commerce marketing practice with a growth-for-clients focus. We became part of the Publicis Groupe in September 2024. With talent spanning the Americas, Europe and Asia, we create breakthrough, connected commerce solutions by balancing the smartest humanity with the latest technology. The agency’s latest MarTech platform, Marilyn®, is the industry's first and only end-to-end commerce advisor.

The Role | Responsibilities

• Publicis Groupe is searching for a talented individual to join the team and our bespoke agency for a globally recognized company known for its iconic brands across Snacking, Petcare and Food & Nutrition across our network and around the globe.
• This is a unique opportunity to partner with iconic brands on their marketing transformation journey.
• You will help enable the client to future-proof their business, whilst also being part of a Power of One model that integrates media, production, data & tech, social, influencer and commerce to create end-to-end PESO experiences.
• Lead the overall running of accounts, proactively anticipating challenges and ensuring seamless, high-quality client service across multiple client relationships.
• Champion creative and strategic excellence by writing inspiring briefs, shaping shopper-led campaigns, integrating digital where appropriate, and delivering compelling presentations.
• Build and manage strong relationships with internal teams and external agencies, empowering teams to deliver best-in-class work efficiently and collaboratively.
• Own commercial and financial management, including accurate estimating, invoicing, budget control, forecasting support, and leading fee discussions where scope changes.
• Act as an agency ambassador, confidently defending creative work, influencing client thinking, and identifying new business and growth opportunities.
• Lead, motivate, and develop teams through effective delegation, coaching, and feedback, setting the standard through example and practice.

The Person | Qualifications

• We are looking for an exceptional candidate that is excited by delivering world class shopper activity whatever the challenge.
• A positive, driven, fun individual who will fit with the agency ethos and personality.
• Experience in BTL or Shopper Marketing roles, with some digital experience and FMCG focus.
• The ability to lead by example and best practice, being the focal point in motivating the team to work better and smarter.
• Ability to manage high volumes of information quickly and accurately to see the big picture.
• Happily manage multiple demanding projects simultaneously.
• Love being hands on as well as motivating others.
• Self-starter with a high level of enthusiasm and positivity.
• Comfortable with high pressure, fluid and ambiguous situations.
• Excellent written and verbal communication skills.
• Be genuinely passionate about shoppers and their behaviour, both off and online.
• Excellent attention to detail.
• Ability to use key office tools – i.e. email, Word, Excel, Powerpoint.