At a Glance
- Tasks: Drive profitable growth and manage customer relationships for Homebargains and B&M.
- Company: Join a purpose-driven company with a focus on building a better tomorrow.
- Benefits: Best-in-class learning, development support, and a diverse team environment.
- Other info: Access to Mars University for continuous professional growth.
- Why this job: Make a real impact by executing innovative customer plans and solutions.
- Qualifications: Sales experience with strong negotiation and relationship-building skills.
The predicted salary is between 37800 - 46200 £ per year.
The key function of this role is to drive profitable NSV growth of Homebargains and B&M in the given market. The role will involve managing the operational customer relationships internally and externally, including owning the operational commercial relationships within customers.
Key Responsibilities:
- Lead development and execution of business plan/JBP.
- Create and execute customer plans that deliver company and customer objectives and espouse category leadership principles.
- Ensure good customer relationships and influence at customer head office to implement solutions (e.g. sales revenue, trade revenue optimisation, customer profitability, category growth, product range, new product launches, placement and pricing) throughout the chain that deliver mutually beneficial results for the customer and company.
- Execute all agreed solutions with the customer to include accurate, timely forecasting, detailed follow through and efficient trade revenue optimisation to an agreed budget.
- Responsible for driving the customer relationship through ownership of the customer contact plan across all functions, including customer marketing & supply chain.
Skills Required:
- Sales experience that includes selling, negotiating, and leveraging insights to deliver customised customer plans, achieving company and customer objectives, and advancing Category Leadership.
- Customer experience with direct and head office customers delivering solutions that cover product, placement, promotion and/or pricing; with a track record of meeting/exceeding sales objectives, establishing effective business relationships with key decision makers at multiple levels.
- Customer facing experience demonstrated by ability to assess needs, propose mutually beneficial solutions, overcome objections, handle tough situations, manage conflict, and close sale to maximize mutual value.
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University.
Customer Development Manager employer: Mars UK
Mars UK is an exceptional employer, offering a dynamic work environment in Paddington that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to tailored development plans and the opportunity to shape a high-performance culture within the Pet Nutrition division. The company's commitment to leveraging analytics and partnering with regional teams ensures that you will play a pivotal role in driving transformation and making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Development Manager at Mars UK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Mars UK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Development Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Development Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Mars UK:When writing your cover letter, make sure to tailor your message specifically for Mars UK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Mars UK
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mars UK that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mars UK that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Mars UK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
