At a Glance
- Tasks: Drive enterprise-wide applications in Conversational AI, RPA, and Virtual Assistant technologies.
- Company: Mars is a purpose-driven company with over 130,000 diverse Associates.
- Benefits: Enjoy best-in-class learning support from Mars University and an industry competitive salary.
- Other info: This role supports agile sprints and operational improvements across global teams.
- Why this job: Lead the global IT strategy for Conversational AI and influence business operations.
- Qualifications: Requires 10+ years in IT and 5+ years in AI or Automation technology.
This modern technology leader will continue to be at the forefront of driving enterprise-wide applications across Mars like Conversational AI/ML, RPA and Virtual Assistant, along with specialized cloud-based capabilities, and finally supporting a broad range of agile sprints which leverage our centres of excellence to develop and scale operational improvements, advanced analytics use cases and automation opportunities.
What are we looking for?
- Bachelor's degree in IT, Business or relevant business function (e.g. Human Resources) or equivalent
- 10+ years executive experience in IT, 5+ years' experience specifically in AI or Automation technology.
- Deep understanding of automation and AI technologies and their application in business operations
- Experience with automation platforms.
- Project/Program management experience of complex global projects
- Proven ability to manage multiple projects simultaneously and deliver on time and within budget.
- Solutions Architecture, Applications portfolio management
- Global Line management & people development
- Budget Management
- Stakeholder Relationship Management of global leaders
- Experience running waterfall and agile projects and programs.
- Experience globally deploying platforms.
- Strong leadership and people management skills, with a proven ability to lead and mentor direct and indirect teams to deliver high-quality results.
What will be your key responsibilities?
- Serve as the strategic IT co-pilot for Conversational AI responsible for influencing & aligning stakeholders to ensure business strategies are enabled by appropriate technology solutions.
- Full accountability for establishing & driving the global IT strategy for these functions and road map including the creation of new Conversational AI Center of Excellence capabilities team aligned with internal and external best practices and emerging trends.
- Work closely with cross-functional teams to identify opportunities for AI use cases within the organization and develop and execute plans to improve operational efficiencies and drive revenue growth.
- For the shared services area, drive efficiencies and process standardization using industry standard platforms and benchmarked KPIs.
- Accountable for the development and deployment of global IT capabilities which are aligned with the functional & segment strategies, engaging functional BRM and effective transition to the global support services as appropriate.
- Govern the scope of the existing functional portfolio of applications throughout the application lifecycle.
- Drive down the portfolio complexity and TCO within the business capability area across all global, regional and local applications.
- Collaborate with business, IT and data teams to ensure automation and AI solutions align with Mars overall data architecture and technology roadmap.
- Responsible for building and maintaining a high performing global organization, providing leadership, engagement & line management to business process, information and functional/technical experts.
- As a senior leader, contribute to the development and leadership of Mars Digital Technologies and Mars Global Services strategies.
What can you expect from Mars?
- Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.
Senior Director Conversational and Generative AI employer: MARS Recruitment
Mars offers a competitive salary and benefits package, including a company bonus. The company prioritises learning and development through Mars University, fostering a culture of continuous improvement. Join a team dedicated to building a better tomorrow with innovative technology solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director Conversational and Generative AI
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MARS Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MARS Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MARS Recruitment!
✨Direct Apply to MARS Recruitment
Let's not forget to apply directly through the MARS Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Director Conversational and Generative AI
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MARS Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MARS Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MARS Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
