At a Glance
- Tasks: Identify new business opportunities and train veterinary staff on digital services.
- Company: Mars is a global leader in pet care, employing over 130,000 associates worldwide.
- Benefits: Enjoy a salary of £39,000 - £40,000 plus bonuses, private healthcare, and up to 32 days annual leave.
- Other info: This field-based role covers Northern England and Scotland, managing up to 750 accounts.
- Why this job: Join a purpose-driven company shaping the future of pet care through digital innovation.
- Qualifications: Requires a professional qualification in IT or science and strong communication skills.
This is a field‑based role in a large and varied territory covering Northern England and Scotland. The Digital Services Business Manager (DSBM) will spearhead the growth and adoption of Royal Canin’s digital recommendation services within the veterinary community.
Compensation and Benefits
£39,000 - £40,000 base salary with a bonus up to £15,000 and a company car. Additional benefits include: private healthcare, equal parental leave, generous pension (up to 9% contribution), life assurance (4x salary), EV salary sacrifice scheme, gym membership and wellbeing support, and annual leave starting at 24 days, rising to 32 with service.
Key Responsibilities
- Identify and prospect new business opportunities to expand the digital footprint.
- Drive the recruitment of veterinary clinics to the digital recommendation service and increase platform usage.
- Educate and train veterinary staff on the functionality and benefits of the digital systems.
- Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
- Collaborate closely with internal teams (Veterinary Business Managers, Marketing, Key Accounts) to deliver a seamless customer experience.
- Represent Royal Canin at trade shows, seminars, and conferences.
- Gather and report on market intelligence, including competitor activity and customer feedback.
Qualifications
- Proactive and results‑driven individual with a passion for digital technology and the veterinary industry.
- Professional qualification in IT, science, or a related field.
- Knowledge and experience working with digital systems.
- Strong planning and problem‑solving abilities with a customer‑focused mindset.
- Strong presentation, communication, and IT skills (Microsoft Word, Excel, PowerPoint).
- Driver's Licence with a clean driving record.
Desirable Experience
- Proven track record in sales or account management.
- In‑depth knowledge or direct experience of the veterinary industry.
What You Can Expect from Mars
- Work alongside 130,000+ associates worldwide.
- Be part of a purpose‑driven company shaping “the world we want tomorrow.”
- Access world‑class training and development from day one.
- Join a company with an industry‑leading salary and benefits package.
Working Hours
Mon – Fri, 37.5 hours per week with some weekend work involved at 2-3 key industry events per year. Location JR UK – Northern England & Scotland. The territory spans the Northeast, Yorkshire & the Humber, parts of the Northwest, and Scotland including the Central Belt, Borders, Highlands, and Islands.
Pet Care Digital Services Manager employer: MARS Recruitment
Mars offers an industry-leading salary and benefits package, including a generous pension and wellbeing support. Located in Northern England and Scotland, the team is dedicated to advancing digital solutions in the veterinary sector.
StudySmarter Expert Advice🤫
We think this is how you could land Pet Care Digital Services Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Pet Care Digital Services Manager at MARS Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including MARS Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Pet Care Digital Services Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Pet Care Digital Services Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for MARS Recruitment:When writing your cover letter, make sure to tailor your message specifically for MARS Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at MARS Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show MARS Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show MARS Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with MARS Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
