At a Glance
- Tasks: Lead the EUC team, manage projects, and support global IT transformations.
- Company: Join a global consultancy with a fantastic culture and values.
- Benefits: Competitive salary, generous benefits, profit share scheme, and 27 days holiday.
- Other info: Enjoy a vibrant social calendar and excellent career development opportunities.
- Why this job: Be part of exciting global growth and make a real impact in IT.
- Qualifications: Experience in EUC management and strong communication skills required.
The predicted salary is between 70000 - 72000 £ per year.
MARS has partnered with a global consultancy to recruit a permanent EUC Manager to join a talented IT function. This strategic delivery partner works across both private and public enterprises on a global basis, delivering impactful change, improvements, and transformation for their clients. With an amazing company culture and values, this business prioritises its staff.
The EUC Manager will be responsible for leading the EUC team, acting as a subject matter expert, delivering on project work, and managing escalations from the Service Desk Team. As the business expands into a global group model, with operations in Australia, North America, and further territories, the EUC function must evolve to support a more complex, multi-territory device and identity estate. The EUC Manager is the sole people manager within the function, carrying direct line management responsibility for all EUC team members and full accountability for their performance, development, and wellbeing.
This is an exciting time to join the business as they look to make more global acquisitions; the EUC Team will play an integral part in integrating these businesses into their IT estate. You will manage two Intune environments, with potential for further growth.
About you:
You will be a high-calibre individual with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude, are essential to fit into the company culture. You will have previous experience in a similar EUC Manager or IT Management role and can demonstrate a passion for supporting customers through technology.
The successful candidate will have already achieved some of the below and be willing to work toward the remainder:
- ITIL 4 Foundation
- Prince2 Practitioner or equivalent project management qualification
- Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
- Microsoft Certified: Microsoft 365 Administrator Expert (MS-102)
- Apple Certified Support Professional (ACSP)
- Apple Certified IT Professional (ACIP)
The successful candidate will have experience in some of the below and be working toward the rest:
- Change Management — experienced in enterprise-level change management.
- Problem Management — experienced in enterprise-level problem management.
- Project Management — experience managing projects, including directly managing those leading projects and mentoring juniors.
- Mobile Device Management — experience in device management of both Apple and Android devices via a Microsoft Intune environment.
- Experience managing relationships with third-party suppliers.
- Experience of line management and leading a successful team.
- Experience in creating and supporting highly skilled IT support capabilities.
- People Development — experienced in supporting the training and development of others.
Our client offers a highly competitive salary and a generous benefits package, including Life Assurance, Income Protection, pension contributions, and 27 days holiday (not including bank holidays). They also operate a profit share scheme based on company performance, typically paid out in March and September.
Joining this impressive business also brings many social benefits, including a full social calendar with Spring activity days, Christmas events, a 2-day Summer event, and 4 sponsored weekends a year.
If you're a EUC Manager looking for a career-defining opportunity with progression and development, please apply.
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days; if you haven't heard back in this time, your application has been unsuccessful.
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
EUC Manager employer: MARS Recruitment
Mars Recruitment is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Oxford. With a focus on employee growth, we provide ample opportunities for professional development alongside a competitive salary package and a unique 9-day working fortnight, ensuring a healthy work-life balance. Join us to be part of a team that values high-quality delivery and customer satisfaction in high-precision projects.
StudySmarter Expert Advice🤫
We think this is how you could land EUC Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MARS Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MARS Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MARS Recruitment!
✨Direct Apply to MARS Recruitment
Let's not forget to apply directly through the MARS Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace EUC Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MARS Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MARS Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MARS Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
