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- Tasks: Create magical moments for guests and keep the store vibrant and welcoming.
- Company: Join the fun at the world-famous M&M’S Store in London.
- Benefits: Competitive pay, top-tier training, and a vibrant team culture.
- Why this job: Be the face of a beloved brand and spread joy every day.
- Qualifications: A friendly attitude and confidence in busy environments.
- Other info: Flexible shifts and an unforgettable seasonal experience await!
The predicted salary is between 13 - 16 £ per hour.
Join the Fun at M&M’S! Seasonal Retail Associate (FTC)
FTC - 10 March 2026 – 30 May 2026
20 hours per week | Flexible shifts
£13.85 per hour (London Living Wage)
Availability: Monday–Sunday, between 6:30am – 11:30pm
Mandatory training: 10th-11th March 2026
About the Role
Ready to sprinkle some joy into every guest’s day? We’re looking for energetic, smiley, and outgoing Guest Experience & Operations Associates to help us create magical moments at our world-famous M&M’S Store! This isn’t your average retail role — it’s your chance to be the face of a brand loved around the globe, spreading happiness and colour wherever you go. From welcoming guests and working the tills, to stocking shelves or supporting operations behind the scenes — your personality is what makes the experience unforgettable.
Responsibilities
- Bring fun, energy, and positivity to every guest interaction
- Keep our store sparkling, stocked, and running like clockwork
- Represent M&M’S with pride, energy, and a sprinkle of chocolatey charm
- Support daily operations, inventory, and candy production
- Help your team hit goals and make every day a sweet success
Qualifications
- A big smile and a friendly, can-do attitude
- Confidence in busy, high-energy environments
- A true team player who loves connecting with people
- Unique personalities welcome — we love individuality just as much as our M&M’S love their colours!
What You’ll Get
- The chance to be part of a global, purpose-driven brand
- Top-tier training and development to help you shine
- Competitive pay and an amazing, inclusive team culture
- An unforgettable seasonal experience at one of London’s most joyful destinations!
Bring your personality. Be part of the fun. If you’re ready to turn your energy and enthusiasm into smiles — apply now and join one of the world’s most iconic and colourful brands!
Seasonal Retail Associate (FTC) - M&M\'s store London employer: Mars, Incorporated and its Affiliates
Contact Detail:
Mars, Incorporated and its Affiliates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Retail Associate (FTC) - M&M\'s store London
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&M's history and values. This will help you connect with the team and show that you're genuinely excited about being part of the fun.
✨Tip Number 2
Practice your people skills! Since this role is all about creating magical moments for guests, think of some examples where you've made someone's day better. Share these stories during your chat!
✨Tip Number 3
Be yourself! M&M's loves individuality, so let your personality shine through. Whether you're quirky or super friendly, show them what makes you unique and how you can bring that energy to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the M&M's family right from the start!
We think you need these skills to ace Seasonal Retail Associate (FTC) - M&M\'s store London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your unique personality shine through in your application. Whether it’s a fun anecdote or a quirky fact about yourself, don’t be afraid to sprinkle in some of that chocolatey charm!
Tailor Your Application: Make sure to tailor your application to the role. Highlight your experience in customer service and any previous retail roles. We love seeing how your skills can bring joy to our guests at M&M’S!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team. Remember, less is sometimes more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this sweet opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Mars, Incorporated and its Affiliates
✨Show Your Personality
This role is all about bringing joy and energy, so let your unique personality shine through during the interview. Be yourself, smile, and don’t be afraid to show your enthusiasm for the brand and the role!
✨Prepare for Customer Interaction Scenarios
Think about how you would handle different customer situations. Practice responses to common scenarios, like dealing with a difficult customer or creating a memorable experience for a guest. This will show that you’re ready to engage with guests in a fun and positive way.
✨Know the Brand Inside Out
Familiarise yourself with M&M’s history, values, and products. Being able to discuss what makes the brand special will demonstrate your genuine interest and commitment to representing them with pride.
✨Highlight Teamwork Skills
As a Seasonal Retail Associate, you'll be part of a team. Share examples from your past experiences where you worked well with others, supported your colleagues, or contributed to a team goal. This will show that you’re a true team player who can help create a sweet success!
