Digital Services Business Manager

Digital Services Business Manager

Full-Time 39000 - 40000 £ / year (est.) No home office possible
Mars, Incorporated and its Affiliates

At a Glance

  • Tasks: Lead digital transformation in pet health by engaging veterinary clinics and driving product recommendations.
  • Company: Join Royal Canin, a global leader in pet health nutrition with a passion for pets.
  • Benefits: Competitive salary, bonus potential, private healthcare, generous leave, and gym membership.
  • Other info: Exciting opportunities to attend industry events and grow within a collaborative team.
  • Why this job: Make a real impact on pet health while working with innovative digital solutions.
  • Qualifications: Proactive individual with a background in IT or science and strong communication skills.

The predicted salary is between 39000 - 40000 £ per year.

Location: Northern England & Scotland. Base salary £39,000 – £40,000 plus bonus up to £15,000. Company car & Exceptional Benefits.

Hours: Mon‑Fri, 37.5 hrs per week.

Why Join Us

At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science‑based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health.

If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you.

The Role

This is a field‑based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands.

We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools.

You will be a key driver in building collaborative, long‑lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice.

Exciting opportunities to engage with pet professionals and enthusiasts at 2‑3 key industry events per year (some weekend work involved).

What’s in it for you

This is a key role within a collaborative and forward‑thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions.

  • Private healthcare + equal parental leave
  • Generous pension (up to 9% contribution)
  • Life assurance (4x salary)
  • EV salary sacrifice scheme
  • Gym membership & wellbeing support
  • Annual leave starting at 24 days, rising to 32 with service

What We’re Looking For

  • Proactive and results‑driven individual with a passion for digital technology and the veterinary industry.
  • Professional qualification in IT, science, or a related field.
  • Knowledge and experience working with digital systems.
  • Strong planning and problem‑solving abilities, with a customer‑focused mindset.
  • Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint, etc.) to support effective sales analysis and management of the territory.
  • A clean driving record is required.

Desirable Experience

Proven track record in sales or

Digital Services Business Manager employer: Mars, Incorporated and its Affiliates

At Royal Canin, we pride ourselves on being a leading employer in the pet health nutrition sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is reflected in our exceptional benefits package, including private healthcare, generous pension contributions, and opportunities for professional development. Join us in Northern England and Scotland, where you can make a meaningful impact on pet health while enjoying a supportive culture that values your contributions and well-being.
Mars, Incorporated and its Affiliates

Contact Detail:

Mars, Incorporated and its Affiliates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Services Business Manager

✨Tip Number 1

Network like a pro! Attend industry events and connect with pet professionals. Building relationships can open doors that applications alone can't.

✨Tip Number 2

Show your passion for pets and technology in conversations. When you meet potential employers, let your enthusiasm shine through – it’s contagious!

✨Tip Number 3

Prepare for interviews by researching the company and its digital services. Tailor your answers to show how you can drive their mission forward.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.

We think you need these skills to ace Digital Services Business Manager

Digital Technology Proficiency
Veterinary Industry Knowledge
Sales Analysis
Customer-Focused Mindset
Strong Presentation Skills
Communication Skills
IT Skills
Planning Abilities
Problem-Solving Skills
Relationship Building
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Proficiency in Microsoft PowerPoint
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Digital Services Business Manager role. Highlight your experience in digital technology and the veterinary industry, as well as any relevant qualifications. We want to see how you can bring your unique skills to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for improving pet health through technology. Tell us why you're excited about this role and how you can contribute to our mission at Royal Canin.

Showcase Your Achievements: When detailing your work experience, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've driven results in previous roles. We love seeing how you've made an impact!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Royal Canin!

How to prepare for a job interview at Mars, Incorporated and its Affiliates

✨Know Your Digital Stuff

Make sure you brush up on the latest digital tools and technologies relevant to the veterinary industry. Familiarise yourself with Royal Canin's digital services and be ready to discuss how they can benefit veterinary clinics. Showing that you understand the tech side will impress your interviewers.

✨Show Your Passion for Pets

Since this role is all about improving pet health, let your love for animals shine through. Share personal stories or experiences that highlight your commitment to pet welfare. This will help you connect with the interviewers on a more personal level.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like recruiting a new veterinary clinic or resolving a conflict. Think of examples from your past experience where you've successfully navigated similar challenges. This will demonstrate your problem-solving skills and customer-focused mindset.

✨Practice Your Presentation Skills

As a Digital Services Business Manager, you'll need to present ideas clearly and effectively. Practice delivering a short presentation on a relevant topic, perhaps about a digital tool you admire. This will not only showcase your communication skills but also your ability to engage an audience.

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