Digital Services Business Manager in Castle Cary

Digital Services Business Manager in Castle Cary

Castle Cary Full-Time 39000 - 40000 £ / year (est.) No home office possible
Mars, Incorporated and its Affiliates

At a Glance

  • Tasks: Drive digital innovation in pet health by engaging veterinary clinics and promoting our digital services.
  • Company: Join Royal Canin, a global leader in pet health nutrition with a passion for pets.
  • Benefits: Competitive salary, bonus potential, private healthcare, generous leave, and pension contributions.
  • Other info: Exciting opportunities to attend industry events and collaborate with a forward-thinking team.
  • Why this job: Make a real impact on pet health while working with cutting-edge digital technology.
  • Qualifications: Proactive individual with IT or science qualifications and experience in digital systems.

The predicted salary is between 39000 - 40000 £ per year.

Location: Northern England & Scotland. Base salary £39,000 – £40,000 plus bonus up to £15,000. Company car & Exceptional Benefits. Hours: Mon‑Fri, 37.5 hrs per week.

Why Join Us

At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science‑based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you.

The Role

This is a field‑based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long‑lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2‑3 key industry events per year (some weekend work involved).

What’s in it for you

This is a key role within a collaborative and forward‑thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions.

  • Private healthcare + equal parental leave
  • Generous pension (up to 9% contribution)
  • Life assurance (4x salary)
  • EV salary sacrifice scheme
  • Gym membership & wellbeing support
  • Annual leave starting at 24 days, rising to 32 with service

What We’re Looking For

  • Proactive and results‑driven individual with a passion for digital technology and the veterinary industry.
  • Professional qualification in IT, science, or a related field.
  • Knowledge and experience working with digital systems.
  • Strong planning and problem‑solving abilities, with a customer‑focused mindset.
  • Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint, etc.) to support effective sales analysis and management of the territory.
  • A clean driving record is required.

Desirable Experience

  • Proven track record in sales or account management.
  • In‑depth knowledge or direct experience of the veterinary industry.

Key Responsibilities

  • Identify and prospect new business opportunities to expand our digital footprint.
  • Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
  • Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success.
  • Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
  • Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives.
  • Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador.
  • Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy.

Digital Services Business Manager in Castle Cary employer: Mars, Incorporated and its Affiliates

At Royal Canin, we pride ourselves on being a leading employer in the pet health nutrition sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee well-being is reflected in our exceptional benefits package, including private healthcare, generous pension contributions, and ample annual leave, which increases with service. Join us in Northern England and Scotland as a Digital Services Business Manager, where you will have the opportunity to make a meaningful impact on pet health while enjoying professional growth and engaging with passionate pet professionals at key industry events.
Mars, Incorporated and its Affiliates

Contact Detail:

Mars, Incorporated and its Affiliates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Services Business Manager in Castle Cary

✨Tip Number 1

Network like a pro! Attend industry events and connect with pet professionals. It's all about building relationships, so don’t be shy – introduce yourself and chat about your passion for digital innovation in pet health.

✨Tip Number 2

Showcase your skills! Prepare a killer presentation that highlights your experience with digital systems and how they can benefit veterinary clinics. This will help you stand out when meeting potential employers or partners.

✨Tip Number 3

Follow up! After meeting someone at an event or interview, drop them a quick email to thank them for their time and reiterate your interest. It keeps you on their radar and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We love seeing applications directly from passionate candidates. Make sure to highlight your proactive approach and results-driven mindset in your conversations and interviews.

We think you need these skills to ace Digital Services Business Manager in Castle Cary

Digital Technology Proficiency
Veterinary Industry Knowledge
Sales and Account Management
Customer-Focused Mindset
Strong Presentation Skills
Communication Skills
IT Skills (Microsoft Word, Excel, PowerPoint)
Planning and Problem-Solving Abilities
Territory Management
Training and Educating Staff
Market Intelligence Gathering
Relationship Building
Proactive Approach
Results-Driven Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Services Business Manager role. Highlight any relevant experience in digital technology and the veterinary industry to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for pet health and technology, and explain why you’re the perfect fit for our team. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your proactive and results-driven nature. Numbers and examples can really make your application stand out!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Mars, Incorporated and its Affiliates

✨Know Your Digital Stuff

Make sure you brush up on the latest digital technologies relevant to the veterinary industry. Be ready to discuss how these tools can improve pet health and how you've used similar systems in the past.

✨Show Your Passion for Pets

Demonstrate your genuine love for pets and how it drives your work. Share personal stories or experiences that highlight your commitment to improving pet health through technology.

✨Prepare for Scenario Questions

Expect questions about how you'd handle specific situations, like recruiting a new veterinary clinic or addressing a client's concerns. Think of examples from your past experience that showcase your problem-solving skills and customer focus.

✨Engage with the Interviewers

Remember, interviews are a two-way street! Prepare thoughtful questions about Royal Canin's digital services and their impact on the veterinary community. This shows you're not just interested in the role, but also in the company's mission.

Digital Services Business Manager in Castle Cary
Mars, Incorporated and its Affiliates
Location: Castle Cary

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