At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and guest experiences.
- Company: Join Sheraton Grand London Park Lane, a historic hotel in the heart of Mayfair.
- Benefits: Enjoy flexible benefits, discounted stays, free meals, and world-class training.
- Other info: Join a global community dedicated to creating memorable guest experiences.
- Why this job: Be part of a diverse team in a prestigious setting with growth opportunities.
- Qualifications: High school diploma and 2 years of related experience required; supervisory experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
**Job Number** 25090939
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Grand London Park Lane, Piccadilly, London, London, United Kingdom, W1J 7BXVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Your new career at Sheraton Grand London Park Lane**
Located in the heart of Mayfair, the Sheraton Grand London Park Lane hotel offers a prime destination in Central London.
Since our opening during the glamour of the 1920s, the Sheraton Grand London Park Lane remains a true expression of Mayfair grandeur. Our celebrated art deco address boasts views of Green Park with connections to London historic landmarks. We welcome guests through engaging experiences and thoughtful service.
Join our amazing and diverse team and grow your management career with Marriott International, the worldu2019s largest and most celebrated hospitality brand.
**Rewards for worku2026. Benefits for your lifestyle**
Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here
World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
Work alongside some amazing talent - award winning, experienced hospitality professionals
Discounted room nights & food and beverage - because your well-being means so much
Complimentary laundry, free meals on duty
Access to fabulous and flexible benefits to help you in and out of work
Life Insurance
Birthday/Anniversary Recognition
Dental Care
Eye Care
Eligible for Food and Beverage Service Charge
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
Inspect grooming and attire of staff, and rectify any deficiencies.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability, service, safety, and well being of guests.
Complete work orders for maintenance repairs.
Welcome and acknowledge all guests according to company standards, anticipate and address guestsu2019 service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. Weu2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youu2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be u2018The Worldu2019s Gathering Placeu2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Smith & Whistle - Bar Supervisor in London employer: Marriott
At Sheraton Grand London Park Lane, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Mayfair. As part of Marriott International, our team members benefit from world-class training, diverse career growth opportunities, and a range of employee perks including discounted stays and meals. Join us to be part of a supportive community that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Smith & Whistle - Bar Supervisor in London
✨Tip Number 1
Familiarise yourself with the Sheraton Grand London Park Lane's history and values. Understanding the hotel's unique character and commitment to guest experience will help you connect with the team during your interview.
✨Tip Number 2
Highlight your previous supervisory experience in hospitality settings. Be ready to discuss specific examples of how you've successfully led a team, managed service quality, and resolved guest issues.
✨Tip Number 3
Demonstrate your knowledge of food and beverage trends. Being able to discuss current industry standards and how they can be applied at Smith & Whistle will show your passion and expertise.
✨Tip Number 4
Prepare questions that reflect your interest in team dynamics and guest service. Asking insightful questions about the team culture and expectations will show your enthusiasm for the role and your commitment to contributing positively.
We think you need these skills to ace Smith & Whistle - Bar Supervisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the food and beverage industry, particularly any supervisory roles. Emphasise skills that align with the job description, such as team management, customer service, and organisational abilities.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your understanding of the Sheraton brand. Mention specific experiences that demonstrate your ability to lead a team and enhance guest experiences.
Highlight Relevant Experience:In your application, clearly outline your previous work experience, especially any roles that involved supervising staff or managing a bar. Use quantifiable achievements to illustrate your impact in those positions.
Showcase Soft Skills:The role requires strong interpersonal skills. In your application, provide examples of how you've developed positive working relationships and effectively communicated with both guests and team members.
How to prepare for a job interview at Marriott
✨Know the Company
Before your interview, take some time to research Sheraton Grand London Park Lane. Understand their values, history, and what makes them unique in the hospitality industry. This will help you tailor your answers and show genuine interest.
✨Showcase Your Supervisory Skills
As a Bar Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or improved service efficiency. Highlighting these skills will set you apart.
✨Emphasise Guest Experience
Since the role focuses on ensuring guest satisfaction, be ready to discuss how you would enhance the guest experience at the bar. Think of specific strategies or ideas you could implement to create memorable moments for guests.
✨Dress the Part
First impressions matter, especially in hospitality. Dress professionally and ensure your grooming is impeccable. This reflects your understanding of the industry standards and shows that you take the opportunity seriously.
