Senior Manager, One Yield Continent Support EMEA
Senior Manager, One Yield Continent Support EMEA

Senior Manager, One Yield Continent Support EMEA

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead revenue management system support and drive adoption across EMEA hotels.
  • Company: Join Marriott International, a leader in the hospitality industry with a commitment to diversity.
  • Benefits: Enjoy opportunities for travel, professional growth, and a collaborative work environment.
  • Why this job: Be part of a dynamic team that influences revenue strategies and enhances hotel performance.
  • Qualifications: 8+ years in revenue management; hospitality experience preferred; strong analytical and communication skills.
  • Other info: Position based in Germany or UK; high proficiency in English required.

The predicted salary is between 43200 - 72000 £ per year.

POSITION SUMMARY

The Senior Manager, One Yield Systems Support EMEA is a key member of the EMEA Revenue Management Operations team. The Continent One Yield support is responsible for driving increased usage and adoption of all One Yield system recommendations including but not limited to RPO, GPO, PRP, Hurdles, Attribute Pricing and user system overrides. The Sr. Manager will be responsible to assess and optimize revenue management system adoption, identify needs, develop and execute action plans for designated hotels (e.g. managed and franchised) within the Continent.

The Senior Manager, One Yield Systems Support will be responsible for sharing Continent user needs and opportunities regarding revenue management system enhancements, and best practices to the HQ Revenue Management Systems team for continued improvement and enhancement of system capabilities. The position will also be responsible for participating and documenting business requirements for new Revenue Management Systems initiatives and enhancements. The position will also support department and/or function objectives. Generally, works with considerable independence, developing action plans and related operational revenue management processes.

SCOPE

The Senior Manager, One Yield Systems Support EMEA supports mainly within the operational areas of Revenue Management for EMEA.

  • Location requirements: The location of this position is preferably Germany and UK.
  • Language Requirements: High proficiency (speaking, reading and writing) in English is required.
  • Travel Requirements: Business travel is estimated at 30%, fluctuates based upon priorities & initiatives.

EXPECTED CONTRIBUTIONS

CORE WORK ACTIVITIES

Continent Revenue Management Systems Support

  • Responsible for serving as the One Yield subject matter expert providing system capability support to hotels in the Continents; partnering with RM Operations to facilitate workshops and training to drive revenue management system usage and adoption across Managed and Franchised hotels.
  • Partner with RM Operations to conduct systems trainings and audits and create user/hotel actions plans to drive increased adoption and usage of revenue management system recommendations.
  • Complete revenue management system audits including validating set-up, usage and user engagement metrics for all One Yield capabilities including RPO, PRP, Hurdles, Attribute pricing, GPO, Revenue Planning etc.
  • Provide Continent user feedback and opportunities to the HQ Revenue Management System teams for development of new and enhanced revenue management capabilities.
  • Obtains alignment with RM Operations lead and oversees efforts, including developing plans and deliverables, identifying opportunities, reporting on the process/progress to senior management, and resolving /raising issues where appropriate.
  • Responsible for the pull through implementation plans within Continent for new revenue capabilities within revenue management systems (e.g. One Yield for DTT).
  • Provides recommendations to improve the effectiveness of revenue management processes and programs.
  • Deliver presentations related to the revenue management systems roadmap project execution and management to stakeholders (e.g. Owners, Franchise Principals, Continent Leadership Teams and Associates).
  • Supports the pull through of Revenue Management projects working across functions and disciplines (Loyalty, Global Operations, Distribution, Digital) to meet objectives.
  • Ensures training and communication plans are defined, validated and executed to support effective rollout and adoption within the Continent.
  • Is a business partner to define / standardize Revenue Management processes related to pricing (transient, group), inventory management, and analysis.
  • Provide Continent feedback and prioritization on the development of new and enhanced capabilities across all revenue management systems.
  • Managing Program/Project Management.
  • Actively participate in the design and documentation of business requirements for new initiatives and enhancements to existing revenue management capabilities.
  • Work in partnership with the HQ Revenue Management Systems teams on the priorities of system fixes and enhancements.
  • Support and drive implementation plans for new revenue capabilities within Revenue Management Systems across all hotels.
  • Work in partnership with the Learning Development, Learning Delivery, and RM Field Support teams to ensure proper training content is developed, delivered, and sustained effectively.
  • Partners with EMEA RM Operations team to schedule Office Hours, Market Visits and other post-launch sustainment activities.
  • Reviews all revenue management systems training materials for accuracy and clarity.
  • Validates that Revenue Management systems communication and change management activities are coordinated across the discipline to ensure a continent perspective.
  • Reviews all communications and change management content for accuracy and clarity.
  • Partner with the HQ Revenue Management Systems teams to define and assist with measurement of key revenue management system usage and adoption metrics across the Continent (including managed and franchised hotels).
  • Builds partnership/synergy with Marriott’s Owner Franchise Services Team to ensure effective pull through new revenue management initiatives & launches to reach strong adoption rates by franchise hotels.
  • Develops and maintains effective relationships with both internal and external (e.g. Owners, Franchise Principals) across the organization.
  • Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, corporate and continent leaders.

CANDIDATE PROFILE

EXPERIENCE & EDUCATION

  • Eight or more years of Revenue Management work experience, demonstrating progressive career growth and a pattern of exceptional performance.
  • Lodging/hospitality industry experience across multiple brands.
  • College Degree preferred (Hospitality) or equivalent experience.

Successful candidates should possess knowledge and experience and demonstrate the following skills:

  • Possesses excellent knowledge of Marriott’s systems (MARSHA, One Yield, High Performance Pricing, etc. and property management systems) and how they relate to one another.
  • Possesses excellent knowledge of Marriott’s distribution channels (OTA, wholesaler, etc), in relation to Marriott’s system connectivity.
  • Has excellent knowledge of revenue management concepts/principles, tactics, tools and processes.
  • Has strong analytical skills and the ability to make recommendations based on analysis.
  • Possesses strong deductive reasoning.
  • Possesses attention to detail and follows through to conclusion.
  • Ability to understand business needs and identify areas of opportunities.
  • Being able to translate business needs into actions; ensures that all work is completed effectively; solves problems and monitors the progress of work against schedules and budgets; maintains high performance standards.
  • Has strong communication skills, both verbal and written.
  • Excellent listening skills and willing to encourage ideas and resolve conflict in a positive manner.
  • Ability to present ideas, expectations and information in a concise, well-organized manner to diverse audiences.
  • Demonstrates self-confidence and capable of building credibility among peers and senior management.
  • Experience in developing and delivering communications and training.
  • Influencing skills, with strong verbal and written communication abilities.
  • Possesses ability to build and maintain strong relationships with internal and external stakeholders.
  • Possesses organizational skills, preferably project management experience.
  • Being able to work in a multi-task environment.
  • Being able to make sound decisions with minimal supervision.
  • Has experience with multiple brands.
  • Demonstrates ability to influence change and decisions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Senior Manager, One Yield Continent Support EMEA employer: Marriott

At Marriott International, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Manager in the One Yield Systems Support team, you will have the opportunity to drive impactful revenue management initiatives across EMEA, while benefiting from comprehensive training programs and career growth opportunities. With our commitment to diversity and inclusion, along with a supportive environment in key locations like Germany and the UK, you will find a rewarding career path that values your contributions and empowers you to excel.
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Contact Detail:

Marriott Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, One Yield Continent Support EMEA

✨Tip Number 1

Familiarize yourself with Marriott's systems like MARSHA and One Yield. Understanding how these systems interconnect will give you a significant edge during interviews, as you'll be able to discuss their functionalities and your experience with them.

✨Tip Number 2

Network with current or former employees in the Revenue Management Operations team. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven system adoption and improved revenue management processes in previous roles. Highlighting measurable outcomes will demonstrate your capability and impact.

✨Tip Number 4

Stay updated on the latest trends in revenue management and hospitality technology. Being knowledgeable about industry advancements will show your commitment to continuous improvement and innovation in the field.

We think you need these skills to ace Senior Manager, One Yield Continent Support EMEA

Revenue Management Expertise
Analytical Skills
Attention to Detail
Project Management
Communication Skills
Training and Development
Stakeholder Management
Problem-Solving Skills
Knowledge of Marriott Systems (MARSHA, One Yield)
Understanding of Distribution Channels
Ability to Translate Business Needs into Actions
Influencing Skills
Self-Confidence
Organizational Skills
Multi-tasking Ability

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Senior Manager, One Yield Systems Support EMEA position. Highlight key responsibilities and required skills that align with your experience.

Tailor Your CV: Customize your CV to reflect relevant experience in revenue management, particularly in the hospitality industry. Emphasize your knowledge of systems like MARSHA and One Yield, as well as your analytical skills.

Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific needs of the role. Discuss your experience with revenue management systems and how you can contribute to increasing their adoption across hotels.

Showcase Communication Skills: Since strong communication skills are essential for this role, ensure your application materials are clear and concise. Provide examples of how you've effectively communicated complex ideas or led training sessions in previous roles.

How to prepare for a job interview at Marriott

✨Show Your Expertise in Revenue Management Systems

Make sure to highlight your knowledge of revenue management systems like One Yield, MARSHA, and High Performance Pricing. Be prepared to discuss how you've used these systems in previous roles to drive results and improve processes.

✨Demonstrate Strong Analytical Skills

Prepare examples that showcase your analytical abilities. Discuss how you've analyzed data to make informed decisions and recommendations in revenue management, and be ready to explain the impact of those decisions.

✨Communicate Effectively

Since strong communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to present ideas and information in an organized manner, as you may need to communicate with diverse audiences.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle real-world challenges in revenue management. Think about past experiences where you successfully navigated complex situations and be ready to share those stories.

Senior Manager, One Yield Continent Support EMEA
Marriott
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  • Senior Manager, One Yield Continent Support EMEA

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-03-05

  • M

    Marriott

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