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- Tasks: Ensure safety and security for guests and staff while monitoring the property.
- Company: W Edinburgh is a vibrant hotel redefining luxury hospitality in Scotland.
- Benefits: Enjoy world-class training, wellness programmes, and discounts at over 9,000 hotels globally.
- Why this job: Join a dynamic team that values creativity and offers unlimited career opportunities.
- Qualifications: Must be calm under pressure with strong communication skills; hospitality experience preferred.
- Other info: Be part of a unique project in a stylish new hotel with exciting amenities.
The predicted salary is between 24000 - 36000 £ per year.
**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AXVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**W Edinburgh is hiring a Security Officers to join the team We invite you to play an integral part in bringing to life this unique project.**
**Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotelu2019s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.**
**ABOUT THE BRAND**
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. Weu2019re here to open doors and open minds. With us, thereu2019s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
**ABOUT THE ROLE**
Reporting to the Security Manager of W Edinburgh, as Security Officer you will play an integral role in ensuring the safety and security of all guests, employees and the property, including accident and fire prevention and response.
Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is organized, detail-oriented and dedicated
As Security Officer, key aspects of your role will include:
Patrol all areas of the property
Assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Conduct daily physical hazard inspections
Respond to accidents, contact Emergency Medical Services or administer first aid/CPR as required
Assist guests and employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest and employee disturbances.
Complete incident reports to document all Security related incidents.
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
Complete a Security shift summary/daily activity report
Maintain confidentiality of all Security and property reports/documents
Conduct investigations and gather evidence, including interviews with relevant parties.
Address guests\’ service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest\’s name when possible.
Our ideal Security Officer is someone who has:
The ability to stay calm under pressure
The ability to inspire confidence in others
Strong multi-tasking and prioritization skills
Sophisticated communication skills
Previous experience working in five star, luxury hotels
A positive mindset
A genuine passion for working in hospitality
In return for your hard work, we give you:
World class training and development, including leadership development
Unlimited career opportunities (internationally and locally)
Wellness and mental health programmes
Discounted accommodation, food and beverage in over 9,000 hotels all over the world
Discounts for your friends and family
Specially curated discounts in thousands of shops
Discounts for your friends and family
**ABOUT THE PROPERTY**
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a fau00e7ade featuring a winding steel ribbon u2013 reflecting the cityu2019s festival spirit u2013 this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel helps redefine the cityu2019s hospitality landscape. Accordingly, it fuses the brandu2019s signature amenities with modern design and W Happenings, highlighting whatu2019s new in design, fashion, music and culture.
Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brandu2019s signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be a Security Officer with us today
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotelsu2019 mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weu2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsu2019 passions to life. If you are original, innovative, and always looking towards the future of whatu2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Security Officer employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and emergency procedures relevant to luxury hotels. Understanding these can help you demonstrate your preparedness and commitment during any discussions or interviews.
✨Tip Number 2
Showcase your ability to stay calm under pressure by preparing examples from past experiences where you successfully managed difficult situations. This will highlight your suitability for the role of Security Officer.
✨Tip Number 3
Network with current or former employees of W Hotels or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial in your application process.
✨Tip Number 4
Research the latest trends in hotel security and loss prevention. Being knowledgeable about current practices can set you apart and show your dedication to the role and the hospitality industry.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and hospitality. Emphasise any previous roles in luxury hotels or similar environments, showcasing your ability to stay calm under pressure and your strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the hospitality industry. Mention specific aspects of the job description, such as your experience with emergency response or guest relations, to demonstrate your suitability for the position.
Showcase Relevant Skills: In your application, clearly outline your multi-tasking abilities, attention to detail, and any certifications related to first aid or security. These skills are crucial for a Security Officer and should be highlighted prominently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential traits for a Security Officer.
How to prepare for a job interview at Marriott
✨Showcase Your Calmness Under Pressure
As a Security Officer, staying calm in stressful situations is crucial. Prepare examples from your past experiences where you successfully managed emergencies or difficult situations, demonstrating your ability to inspire confidence in others.
✨Highlight Your Communication Skills
Sophisticated communication is key in this role. Be ready to discuss how you've effectively communicated with guests and colleagues in previous positions, especially in high-pressure scenarios. Use specific examples to illustrate your points.
✨Demonstrate Your Attention to Detail
The job requires a keen eye for detail, especially when conducting inspections and completing reports. During the interview, mention instances where your attention to detail made a significant difference in your work, particularly in safety or security contexts.
✨Express Your Passion for Hospitality
W Hotels values a genuine passion for hospitality. Share your enthusiasm for creating memorable experiences for guests and how you embody the 'Whatever/Whenever' service philosophy in your approach to customer service.
