At a Glance
- Tasks: Lead the back-of-house team to ensure top-notch cleanliness and efficiency.
- Company: Join The St. Regis London, a luxury brand making its UK debut.
- Benefits: Enjoy competitive pay, benefits, and career growth opportunities.
- Other info: Foster a culture of teamwork and excellence in a dynamic environment.
- Why this job: Be part of a historic opening in one of London's most iconic locations.
- Qualifications: Experience in food & beverage or culinary operations is essential.
The predicted salary is between 36000 - 60000 £ per year.
About the Hotel
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ — a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.
The Opportunity
We are seeking a detail-oriented and service-driven Stewarding Manager to oversee the daily operations of our back-of-house support teams. This hands-on leadership role is essential to maintaining the high standards of cleanliness, efficiency, and presentation that define The St. Regis experience. You will manage dish room operations, night cleaning, banquet plating, and food running, while leading a team of kitchen support staff with precision and care.
Key Responsibilities
- Managing Day-to-Day Operations
- Ensure all supplies, equipment, and uniforms are available and maintained
- Conduct inventories of china, glass, silver, and smallware
- Monitor and manage inflow of materials and stock levels
- Enforce sanitation and safety standards across all utility areas
- Maintain food holding and transport equipment in optimal condition
- Ensure compliance with food handling regulations and property standards
- Communicate operational updates to executive team and peers
- Leading the Kitchen Team
- Supervise kitchen utility staff and manage daily operations
- Lead by example with integrity, professionalism, and a commitment to excellence
- Foster a culture of teamwork, respect, and continuous improvement
- Set clear performance expectations and provide coaching and feedback
- Celebrate team successes and recognize individual contributions
- Manage departmental expenses and support budget goals
- Encourage open communication and collaboration across teams
- Ensuring Exceptional Customer Service
- Attend leadership meetings and contribute to service improvement initiatives
- Ensure utility operations support seamless guest experiences
- Promote guest satisfaction as a core focus of all departmental activities
- Managing and Conducting Human Resource Activities
- Recruit, train, and develop kitchen utility staff
- Provide guidance on safety procedures and equipment handling
- Monitor performance and conduct timely reviews
- Address employee concerns and support engagement initiatives
- Ensure fair administration of policies and disciplinary procedures
What We’re Looking For
High school diploma or GED with 4+ years of experience in procurement, food & beverage, or culinary operations OR 2-year degree in Hospitality, Business, or related field with 2+ years of relevant experience.
Why Join Us
- Be part of a historic opening and a globally renowned luxury brand
- Lead a vital team in one of London’s most iconic locations
- Enjoy competitive compensation, benefits, and career development opportunities
- Shape the future of luxury hospitality in the UK
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Stewarding Manager,Pre-Opening,The St. Regis London employer: Marriott
The St. Regis London offers an exceptional opportunity to be part of a historic opening in one of the most iconic locations in the city. As a Stewarding Manager, you will lead a dedicated team in maintaining the high standards of luxury hospitality, while enjoying competitive compensation, comprehensive benefits, and ample career development opportunities. Join us in shaping the future of exquisite service at a globally renowned brand that values diversity and fosters a culture of teamwork and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Stewarding Manager,Pre-Opening,The St. Regis London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to The St. Regis London. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for interviews by researching the hotel’s values and culture. Show us how your experience aligns with their commitment to excellence and guest satisfaction. Be ready to share specific examples!
✨Tip Number 3
Practice your pitch! You want to convey your passion for hospitality and your leadership skills clearly. We recommend rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The St. Regis London.
We think you need these skills to ace Stewarding Manager,Pre-Opening,The St. Regis London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Stewarding Manager role. Highlight your relevant experience in food and beverage operations, and don’t forget to mention any leadership roles you've had. We want to see how you can bring your unique skills to The St. Regis London!
Showcase Your Passion:Let your enthusiasm for luxury hospitality shine through in your application. Share why you’re excited about the opportunity to be part of a historic opening at The St. Regis London. We love candidates who are genuinely passionate about delivering exceptional service!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication that gets right to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at The St. Regis London!
How to prepare for a job interview at Marriott
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the Stewarding Manager role. Familiarise yourself with the key responsibilities like managing dish room operations and enforcing sanitation standards. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Leadership Skills
As a hands-on leader, it’s crucial to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you’ve successfully led a team, celebrated successes, or handled challenges. This will highlight your commitment to fostering a culture of teamwork and respect.
✨Emphasise Customer Service
The St. Regis is all about exceptional guest experiences. Be ready to discuss how you’ve ensured customer satisfaction in previous roles. Share specific instances where your actions directly contributed to a positive guest experience, as this aligns perfectly with the hotel’s core focus.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the hotel’s vision for the future, or how they measure success in the stewarding department. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
