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- Tasks: Create memorable experiences by ensuring rooms are spotless and welcoming for guests.
- Company: Join the prestigious JW Marriott Grosvenor House, a luxury hotel in the heart of London.
- Benefits: Enjoy competitive pay, meals at work, and comprehensive training opportunities.
- Why this job: Be part of a diverse team and make a real impact on guest satisfaction.
- Qualifications: A friendly attitude and attention to detail are essential.
- Other info: Experience a supportive environment with opportunities for career growth.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep, the hotel is a stone’s throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings.
We are currently recruiting for Housekeeping Room Attendants who strive to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world’s largest and most celebrated hospitality brand.
The impact you’ll make
When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.
What we’re looking for
- A warm, people-oriented demeanour
- A team-first attitude
- A gift for paying attention to the smallest details
Position Summary
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanour, clear communication and appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.
- Replace guest amenities and supplies in rooms
- Make beds and fold sheets
- Remove trash, dirty linens and room service items
- Greet guests and take care of requests
- Straighten desk items, furniture and appliances
- Dust, polish and remove marks from walls and furnishings
- Vacuum carpets and floor care duties
Rewards for work… benefits for your lifestyle
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. You’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. We’ll support you in and out of the workplace by offering:
- Team-spirited co-workers
- Encouraging management
- Wellbeing programs
- Comprehensive Training and Development program
- Meals at work
- Uniform
- Awards and recognition celebrations and many more.
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Room Attendant - JW Marriott Grosvenor House in London employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - JW Marriott Grosvenor House in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on JW Marriott Grosvenor House. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you connect better during your conversation.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be interacting with guests and team members regularly. Role-play common scenarios with a friend or family member to boost your confidence and show off that warm, people-oriented demeanour they’re looking for.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A clean, neat appearance shows that you take pride in your work and understand the importance of presentation in the hospitality industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Marriott family. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Room Attendant - JW Marriott Grosvenor House in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Room Attendant role. Highlight your attention to detail and any relevant experience in housekeeping or customer service. We love seeing how you fit into our team!
Keep It Professional: While we want to see your personality, remember to keep your application professional. Use clear language, check for spelling and grammar mistakes, and make sure it’s well-structured. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Marriott
✨Know the JW Marriott Values
Before your interview, take some time to familiarise yourself with the core values of JW Marriott. Understanding their commitment to exceptional guest service and associate well-being will help you align your answers with what they value most.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare examples from your past experiences where you demonstrated this skill, whether it was in previous jobs or even in personal projects. Highlight how these details contribute to creating a welcoming environment for guests.
✨Practice Your Communication Skills
Since the role involves interacting with guests and team members, practice clear and friendly communication. You might want to role-play common scenarios with a friend, such as greeting guests or handling requests, to build your confidence.
✨Dress the Part
Even though the interview may not require a uniform, dressing smartly shows that you respect the opportunity and understand the importance of professionalism in the hospitality industry. Aim for a polished look that reflects the luxury environment of JW Marriott.
