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- Tasks: Create memorable experiences for guests and assist with their needs during their stay.
- Company: Aloft London Excel, a vibrant hotel with a unique atmosphere.
- Benefits: Full-time position with opportunities for growth and a dynamic work environment.
- Why this job: Join a fun team where your personality shines and connections are made.
- Qualifications: High school diploma required; no prior experience needed.
- Other info: Be part of a diverse team that values individuality and creativity.
The predicted salary is between 24000 - 36000 £ per year.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favourite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Receptionist Casual - Aloft London Excel employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Casual - Aloft London Excel
✨Tip Number 1
Get to know the company culture! Before your interview, check out Aloft's vibe online. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your people skills! As a Guest Experience Expert, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress to impress! Make sure your outfit is professional and fits the Aloft style. First impressions matter, so show up looking sharp and ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Aloft team. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist Casual - Aloft London Excel
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express yourself and show us why you’d be a great fit for Aloft.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight any relevant skills or experiences that align with our guest experience focus. This shows us you’ve done your homework and are genuinely interested!
Keep It Professional: While we love a bit of creativity, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s easy to read. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Marriott
✨Know the Company Vibe
Before your interview, take some time to understand Aloft's unique culture. They’re all about creating memorable experiences for guests, so think about how you can contribute to that vibe. Show them you’re not just a fit for the role, but also for their fun and modern atmosphere.
✨Show Off Your People Skills
As a Receptionist, you'll be interacting with guests constantly. Prepare examples of how you've successfully handled guest requests or resolved issues in the past. This will demonstrate your ability to create positive experiences, which is key for this role.
✨Dress to Impress
Even though it’s a casual position, first impressions matter! Make sure you look professional and polished. A neat appearance shows that you respect the company and are serious about the role.
✨Be Ready to Move
This job involves being on your feet and moving around a lot. During the interview, express your willingness to handle physical tasks, like lifting luggage or navigating tight spaces. It’s important to show that you’re up for the hands-on nature of the job!