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For Companies At a Glance
- Tasks: Create memorable experiences for guests during their stay at our hotel.
- Company: Join the renowned Marriott Hotels, known for exceptional hospitality.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a global team that values diversity and innovation in hospitality.
- Qualifications: No prior experience needed; just a passion for guest service.
- Other info: Dynamic role with a focus on teamwork and personal well-being.
The predicted salary is between 24000 - 36000 £ per year.
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United Kingdom, E14 4EDVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs arenu2019t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success u2013 creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts u2013 to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International\’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Night Guest Experience Expert - London Marriott Canary Wharf employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Experience Expert - London Marriott Canary Wharf
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marriott's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice your guest interaction skills! Since the role is all about creating memorable experiences, think of examples from your past where you've gone above and beyond for someone. Share these stories during your interview to stand out!
✨Tip Number 3
Dress to impress! Make sure your outfit is professional and fits the hospitality vibe. First impressions matter, and looking sharp shows you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Marriott family.
We think you need these skills to ace Night Guest Experience Expert - London Marriott Canary Wharf
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what makes you passionate about guest services.
Tailor Your Application: Make sure to tailor your application to the Night Guest Experience Expert role. Highlight any relevant skills or experiences that align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out so we can quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marriott
✨Know the Company Culture
Before your interview, take some time to research Marriott's values and culture. Understanding their commitment to hospitality and how they treat both guests and associates will help you align your answers with what they value most.
✨Showcase Your Guest Service Skills
As a Night Guest Experience Expert, you'll need to demonstrate your ability to provide exceptional service. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation effectively.
✨Be Ready to Discuss Local Knowledge
Since part of the role involves sharing local highlights, brush up on popular attractions, restaurants, and events in the Canary Wharf area. This shows your initiative and readiness to enhance the guest experience.
✨Dress the Part
First impressions matter! Make sure to dress professionally for your interview. Even if the role is non-management, presenting yourself well reflects your understanding of the hospitality industry and its standards.
